Print Services/Service Delivery Manager

Job Title: IT Project Manager – Print Services/Service Delivery Manager – Managed Print Services/Enterprise Print Services ManagerLocation: Local to New Jersey and New York (Onsite – 2 Broadway)Experience: 10+ YearsOpen to W2, C2C and 1099Overview:Lead MPS projects including printer deployment, refresh, and support. Manage vendors, ServiceNow operations, and Power BI reporting.Key Responsibilities:Manage end-to-end printer deployment & migration projectsCoordinate vendors, stakeholders, and IT teamsOversee ServiceNow tickets, SLAs, and issue resolutionBuild Power BI dashboards for KPIs & reportingEnsure network connectivity (LAN/WAN/Wireless) and device supportRequired Skills:Strong Project Management & MS ProjectExperience in Managed Print Services (MPS)ServiceNow & Power BI expertisePrinter deployment & ticket managementNetworking (LAN/WAN/Wireless), IPT & MobilityVendor & stakeholder management