Icing/Cake Do-Nut Maker- Shipley Do-Nuts

Company Description:Since 1936, Shipley Do-Nuts has been more than just a neighborhood do-nut shop - it's been a beloved ritual, a place where early mornings turn into cherished memories, and where one bite of a warm glazed do-nut brings instant joy. Born in Houston and raised by communities across the South, Shipley has built its reputation on honest ingredients, handcrafted quality, and a commitment to the simple magic of kindness and connection.What sets Shipley apart isn't just the recipe - it's the experience. From the welcoming smiles behind the counter to the irresistible aroma that hits you at the door, every visit feels like coming home. With over 60 varieties of do-nuts and kolaches, there's something for everyone - but it's the feeling guests leave with that keeps them coming back.Today, as the brand continues to grow across the U.S., Shipley remains rooted in what's always made it special: community, consistency, and a deep love for making life delicious. Backed by modern hospitality partners like Virentes Hospitality, Shipley Do-Nuts is poised to share its legacy with a new generation - all while staying true to the warmth, authenticity, and neighborly spirit that started it all.Shipley Do-Nuts. Do-Happy. Every day.Role:As a Front of House Team Member at Shipley Do-Nuts, you are the friendly face of our store-the first and last impression our guests will remember.This Position is must have availability from 4AM-11AM.We are seeking dedicated candidates for Front of House Team Member positions at Shipley Do-Nuts, located in Jacksonville FL. As a FOH team member, you'll be the face of our store-responsible for delivering warm, thoughtful service and ensuring each guest feels welcome from the moment they walk in. Whether you're greeting guests, taking orders, preparing beverages, or keeping the dining area clean and inviting, your role is key to creating the friendly, consistent experience that Shipley Do-Nuts is known for.FOH positions include: Cashier, Drive Thru, and support positions in POS, Guest Services, Lobby, and Icing Decorator.Joining the Virentes Hospitality family as a Shipley FOH Team Member means becoming part of a company that's passionate about exceptional food, meaningful service, and a welcoming environment. This role is essential to building positive guest relationships, supporting a strong store culture, and ensuring that every visit is enjoyable and memorable.Essential Functions:Greet every customer warmly with a smile and friendly attitudeCreate a positive, upbeat environment that feels welcoming to all guestsListen attentively to customer needs and offer helpful suggestionsHandle customer concerns with empathy and professionalism, ensuring satisfactionAccurately take orders and operate the POS systemSuggest add-ons, combos, or featured products to enhance the guest experienceProcess payments quickly and correctly, including cash, card, and digital transactionsInform management of operational issuesAdhere to all company and industry safety and sanitary standardsAssist with back of the house tasks depending on business needsOther duties as reasonably assigned by the team lead and/or general manager of the restaurantEnsure all do-nuts and beverages are served fresh, attractive, and correctly packagedRefill product displays as needed, keeping them neat and enticingCommunicate with the kitchen or prep area to ensure timely fulfillment of ordersKeep the lobby, counter, condiment stations, and restrooms maintained and sanitizedRegularly wipe down surfaces, restock napkins, cups, and utensilsFollow health and safety guidelines to maintain a clean and safe environment for guests and team membersWork closely with other team members to maintain smooth operationsCommunicate clearly during peak times to support a quick and enjoyable experienceHelp train new FOH team members with a spirit of mentorship and positivityQualifications:Prior customer service or hospitality experience is a plus, but not requiredStrong communication skills and enjoys engaging with peopleAbility to work in a fast-paced environment while maintaining a friendly attitudeFlexible availability, including early mornings, weekends, and holidaysMust be dependable, punctual, and team-orientedYou enjoy working with your hands and being on your feetDependable, detail-oriented, and take pride in doing things rightYou're coachable, adaptable, and eager to growPassion for quality and commitment to food safety and cleanlinessTeam player with a positive, respectful, Hospitable attitudeAs part of the Virentes Hospitality family, we're rooted in the belief that how we make people feel is just as important as what we make. That starts with our team - the heart of everything we do. Here, you're not just an employee. You're part of a culture built on respect, care, and creating meaningful moments for others, one friendly interaction at a time.Whether you're crafting the perfect dozen, helping a guest find their favorite treat, or supporting your team with heart, you'll find purpose in every shift.If you're passionate about people, thrive on positive energy, and believe small kindnesses create big impact - you belong here.Let's spread joy, one donut at a time.