Host/Food Runner - No Experience Required

You serve as the face of the business, proudly welcoming and greeting our guests. You bring a respectful and cheerful attitude to each shift as you monitor the table rotation and seat our guests comfortably. You're a core team member as you're the first point of interaction for our high-volume, energetic college-aged crowds who are eager to celebrate, catch a game, dance, and enjoy a beverage/meal. You also fulfill a critical role as you team with the kitchen and server staff to deliver food to guests in a friendly, professional and knowledgeable manner. Responsibilities:Completes standard processes using company endorsed methodsSupports other team members to ensure smooth operations and a seamless customer experienceGreet and make customers feel welcomeCompletes side work with professionalism and commitment to qualityControls flow of seating; manages ebb and flow and ensures even table rotationBrings a positive attitude every shift and treats everyone (clients and colleagues alike) with respectMaintains composure, remains calm and patient despite dynamic, fast-paced environmentIs consistent with service approach and models organization's valuesAlong with the rest of the team, helps with general bussing and conducts light cleaningPerforms opening and closing duties with thoroughness and attention to detailUses excellent customer service and displays friendliness throughout the course of every shiftEnsure guest satisfaction and maximizing financial success of our restaurant by leveraging effective communication skills; builds long-term relationshipsPresents restaurant (and patio) at its best with a strong commitment to cleanlinessBenefits:Fun place to work!Meal benefitsCompetitive payProvided uniforms (for Food Runners)Need to know:Our restaurant layout may require you to negotiate two flights of stairsFood Runners may carry up to 25 lbs on a tray each shiftMust be available for ALL University of Michigan football home gamesHosts are required to wear dressy casual attire