E-Commerce Associate
Responsibilities:
- Manage and update product listings on various e-commerce platforms
- Monitor and respond to customer inquiries and reviews
- Process online orders and ensure timely shipment
- Conduct product research and analysis to identify market trends and opportunities
- Collaborate with marketing team to develop and implement online promotional campaigns
- Provide technical support to customers regarding website navigation and product information
- Assist with inventory management and stock replenishment
Skills:
- Bilingual proficiency in English and another language (Spanish, French, etc.)
- Strong time management skills to prioritize tasks and meet deadlines
- Basic math skills for order processing and inventory management
- Excellent customer service skills to address customer inquiries and concerns
- Experience with cash register operations and cash handling
- Knowledge of technical sales techniques to upsell products and services
- Familiarity with point-of-sale (POS) systems for order processing
- Ability to conduct product demonstrations to showcase features and benefits
- Multilingual capabilities to assist diverse customer base
We offer competitive compensation, including benefits such as health insurance, retirement plans, and paid time off. Join our dynamic team of e-commerce specialists and contribute to our success in providing exceptional online shopping experiences.
Note: Please include your language proficiency level in your application.
Job Type: Part-time
Pay: $14.35 - $16.05 per hour
Expected hours: 20 – 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift:
4 hour shift
8 hour shift
Day shift
Evening shift
Morning shift
Work Location: In person