Front of House Team Lead

Chick-fil-A The Gardens Team MemberAt Chick-fil-A The Gardens, your role is more than just a job, it's an opportunity. You will gain life experience that goes far beyond just serving a great product in a friendly and fun environment. Chick-fil-A The Gardens is an opportunity for people of all ages and backgrounds. We are looking for hard-working, team-oriented, friendly and honest people. Whether you're starting your career, looking for growth, or seeking a positive environment, we're excited to invest in you.Chick-fil-A The Gardens Mission: "To provide an unparalleled quick service experience by building trust and inspiring humans to be their best."ResponsibilitiesCoordinate daily front of house operations, including team member shifts, breaks, and placementOpen, transition, and close the restaurant following proper procedures to ensure that the team for the current and following shift is set up successfully to serve guestsRespond to guest inquiries and consult with management regarding complex issuesWork in multiple positions of the restaurant at any given time during the day to meet business demandsEnsure all Chick-fil-A standards and procedures are being followedWork alongside management to ensure the business is moving forwardTrain team members and ensure they are consistently monitoring food quality, temperatures, and maintaining a clean work environmentTroubleshoot, problem-solve, and make quick decisions on a daily basis based on the operation need at any given momentWork in a fast-paced, multiple levels, high volume environment leading our team to deliver remarkable serviceBeginner experience in Microsoft Word, Microsoft Excel, iPads, and POS system.Front of house shift lead responsibilities will include counting drawers, ensuring cash management procedures are being followed, managing breaks, cleaning checklists, and completing setups.Note: Shift lead responsibilities are not limited to the ones listed above and from time to time may be required to perform additional duties to support business demandsRequirements1+ years experience in quick service, hospitality, or customer service industryValid food handlers card (or attain one within 30 days of your start date)Minimum high school diploma or equivalentBend and lift up to 50lbsStand for long periods of timeCan successfully uphold and demonstrate Chick-fil-A The Gardens values of humility, integrity, ingenuity, and perseveranceBenefitsSundays offHealth, dental, vision insuranceLife insuranceDiscounted meal every shiftCompetitive payScholarship opportunitiesCareer advancement opportunitiesLeadership developmentCulture of care and welcoming environmentAvailability/SchedulePart-time or full-time availability (20+ hours/week)Available at least 4 days per weekAble to open (9:30 am start) or close (9:30 pm finish) at least 4 days per weekCompensation:$18.00-$19.00/hour