Shift Lead - Weekly Pay + Benefits
The Shift Lead at LV Petroleum is responsible for overseeing the daily operations of the convenience store. This role requires a dedicated individual who can lead by example, ensuring that employees deliver exceptional customer service while maintaining the store's operational standards. The Shift Lead will supervise staff, manage inventory, handle cash transactions, and foster a positive working environment. This position is essential for maintaining smooth operations and implementing company policies.Key Responsibilities: Leadership: Directly supervise staff during shifts, providing guidance and support Customer Service: Ensure customers receive high-quality service and address any concerns promptly Inventory Control: Assist in monitoring stock levels and managing deliveries to maintain inventory Cash Management: Oversee cash handling processes and ensure accurate financial reporting Training: Train new employees on procedures and customer service expectations Health and Safety: Enforce safety protocols and maintain compliance with regulations Communication: Work closely with other management to communicate operational needs and employee performanceRequirementsHigh school diploma or equivalent is required1-2 years of experience in retail or customer service, with some supervisory experience preferredStrong leadership skills and ability to motivate a teamExcellent communication skills, both verbal and writtenProblem-solving skills and ability to handle customer complaints effectivelyFamiliarity with inventory systems and cash registersAvailability to work flexible hours, including evenings, weekends, and holidaysPhysical Requirements:Ability to stand for long periods and lift items up to 50 poundsMust be capable of performing physical tasks such as stocking shelves and organizing productsBenefitsCompetitive hourly wage.Opportunities for growth and advancement.Employee discounts on food and fuel.