ServiceNow & CMDB Admin - ITAM (HAM/SAM)
ServiceNow & CMDB Admin - ITAM (HAM/SAM) Key Skills: HAM Pro, SAM Pro, CSDM, Asset Lifecycle Management, Asset Discovery, Service Mapping, Integrations (APIs, Web Services, Coupa, Zip), JavaScript, CMDBExperience: 8+ yearsNeed only W2 visa independent consultants (no H1Bs and CPT)Job Descriptions• Expertise in implementation/support of integration with ServiceNow CMDB/Asset Management• Collaborate with IT, procurement, finance, and security teams to improve HAM,SAM activities withbroader IT Service Management (ITSM) and IT Asset Management (ITAM) initiatives.• SAM Pro Specific Skills• Configure and maintain the ServiceNow SAM Pro module, including software models,discovery models, entitlements, and license metrics.• Execute regular reconciliation processes comparing discovered software installationswith purchased licenses (entitlements) to determine the effective license position (ELP).• Experience with scripting (JavaScript) and integrations (e.g., SCCM, Discovery)• HAM Pro Specific Skills• Develop and implement strategies and automate processes for hardware acquisition,receipt, deployment, maintenance, and secure disposal, ensuring compliance with ITAD(IT Asset Disposal) standards.• Ensure HAM data integrity within the Configuration Management Database (CMDB),leveraging ServiceNow Discovery and other integrations to populate CI dataautomatically.• Experience of developing and implementing integrations between ServiceNow and othersystems using APIs, web services, and middleware• Experience building integration with procurement systems - Coupa and Zip• Experience on Integration technologies such as Web Services, SOAP, HTTP, MID Server.