Senior Social Project Manager

Reports to: General ManagerWe’re looking for a killer Senior Project Manager to join our team in the US and to manage a number of our most prestigious client accounts. Based out of the New York City area, an OK COOL Senior Project Manager is someone who has in-depth knowledge of social media platforms and how brands should show up on them.The Project Management role at OK COOL is a centralized function, designed to work in partnership with Account, Creative, Creative Strategy, Influencer, and Operations. The Senior Project Manager plays a critical role across highly complex creative and production-related projects for some of our top clients. This role requires organizational excellence, ability to work collaboratively with stakeholders across the entire business and communicate directly with clients in a professional and effective way.The Senior Project Manager will be responsible for building project plans, staff plans, and executing on complex retainers and projects. This role sits within the Client Service discipline, working in direct partnership with Account teams to execute smoothly. This includes creative and production-related projects like brand campaigns, always-on organic social, creator, and any other client work as assigned by the General Manager.The Senior Project Manager will be tasked with driving forward our operational excellence across the team with a particular emphasis on more informed project planning, budgeting and scoping for projects, producing burn reports after the completion of each project, and better aligning our scopes to resource allocation. This role will be working very closely with Operations departments – resourcing and finance.The person in this role needs to be a team player with a solutions-oriented mindset and able to put forward viable solutions to improve OK COOL’s project management practice.While this is subject to change, the Senior Project Manager will report directly to the General Manager in order to properly integrate this role into the team and the business.Responsibilities:The role of Senior Project Manager is varied and evolving. In this role, you will:Lead and manage complex production projects including dynamic creative, brand campaigns, always-on organic social, creator and more Budget and scope out projects that are assigned to them Manage resourcing for projects that they run and oversee Manage concurrent projects for multiple clients and teamsOversee deliverables from across the business Ensure delivery of work is to the highest possible standardComplete work to deadline and often under pressureManage relationships with freelancers, vendors and partnersLead, line-manage, motivate and inspire your teamInstill trust in Account Management partners as well as clients by being highly diligent, organized and responsiveDriving forward our project management practice Mentor, train and educate other project managers as well as account planners on how to run projects effectively Manage direct reports of project managers and junior project managers Make a noticeable impact in the systems and processes that the Account team uses to manage projects for clients Advise management on tools, systems or other tech that might improve our project management approach Partner directly with Ops to find efficiencies in how we manage our design and creative resource Operations and financeDeliver wrap reports on each project to outline job profitability and analysis of the dataIdentify ways to improve our scoping and budgeting process to improve profitability Partner with management and finance to improve scoping procedures to be more accurate with how we approach projectsQualifications & Skills:Our offering is advanced for the industry, and we rely on great people. To be considered for this role, you will need the skills or experience outlined below.6+ years experience in project management roles in a creative agency environmentExperience managing complex campaigns (experience in paid social preferred)Excellent project management skills, able to find the most efficient ways of workingExperience with campaign content production and budget managementExperience leading, motivating and coaching teams Inspiring and able to create a proactive and energized team cultureAbility to build and maintain strong relationships with clients and internal stakeholdersStrong client relationship management skillsBrilliant written and verbal English communication skillsAdvanced problem-solving skillsExcellent organizational skills and high attention to detailExcellent time management skillsAbility to react quickly within a fast-paced environmentAbility to remain focused under pressure and work under tight deadlinesProficiency in the use of Asana, Microsoft 365, Google Suite, and SlackProficient in working with dataWhat’s in it for you:Opportunity to be part of an awesome, fast-growing team of experts in social that value innovation, collaboration and excellenceWork with fantastic, world class brandsA flexible, supportive, and inclusive workplace culture$95,000–$115,000 annual salary, plus comprehensive healthcare benefits and participation in a 401(k) program20 days PTO + sick days + 11 holidays + mini summer break + winter recess breakPrimarily remote with occasional in-person collaboration in office in New York CitySummer Fridays early closing between Memorial Day and Labor DayAbout OK COOLOK COOL is a culture-first creative agency with teams in London, New York and Sydney. We specialize in social-native storytelling blending strategy, creativity and creator partnerships to help brands show up authentically where culture actually happens.We’re a collective of strategists, creatives and tastemakers who don’t just follow the zeitgeist; we shape it. From insight-led campaigns to always-on content and paid social, we turn brands into culturally relevant voices that people want to engage with.If you want to join a team that moves at the speed of culture, and defines it, OK COOL is where ideas become impact. OK COOL is a company of the Residence network.About ResidenceResidence is a multidisciplinary network of companies with the shared vision of creating a thriving ecosystem to empower the creative community at large by nurturing rising talent, encouraging egoless creativity, and fostering community among its members. Including - Buck, Creative Lives in Progress (CLIP), Giant Ant, It's Nice That, Part and Sum, Wild and VTPro Design.