Customer Service Rep
Occupations:
Customer Service RepresentativesPatient RepresentativesReceptionists and Information ClerksSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales Representatives, Wholesale and Manufacturing, Except Technical and Scientific ProductsIndustries:
Automobile DealersDrinking Places (Alcoholic Beverages)Restaurants and Other Eating PlacesGambling IndustriesDepartment StoresJob FunctionsCommunicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer systemAssesses customer need for additional products/servicesAssesses customer compliance with physician ordersAnswers questions and provides customer education regarding products/servicesDocuments calls in computerized record keeping systemEnters customer orders in computerized systemVerifies and updates demographic information such as address and telephone number in computerized records