Customer Service Representative

$18/hr | Lexington, KY | Full Time | Commissions | Bonuses | BenefitsGet Paid to Help Homes Shine.Now Hiring Customer Service Representatives - Lexington, KYNot every hero climbs ladders. Some run the entire operation from the front lines.At Window Genie of Lexington, our Customer Service Representatives are the engine behind everything we do - window cleaning, pressure washing, gutter cleaning, and holiday light installation. You're the first voice customers hear and the reason their experience feels smooth, professional, and easy.If you love talking to people, staying organized, and turning inquiries into booked jobs, this might be your spot.Why You'll Love This JobStarting at $18/hrSales bonuses - your hustle pays offFull-time, Monday-Friday scheduleMedical & dental benefits availableRetirement contributionsSmall team vibe - no corporate mazeFast-paced, high-energy environmentYou're not just answering phones - you're growing a businessThis is not a "sit back and take messages" role. This is an impact position.What You'll Actually DoAnswer inbound calls from new or existing customersProvide quotes and close the saleSchedule services for window cleaning, pressure washing, gutters, and holiday lightsManage callbacks, delays, and technician communicationEnter and maintain data in our point-of-sale systemEducate customers on additional services and upsell when appropriateMake outbound reminder callsManage email, text campaigns, and light marketing tasksSupport the owner with seasonal needs and daily operationsYou are the communication hub. If it involves customers, it likely runs through you.This Job Isn't for You If:You're afraid of picking up the phoneYou don't like sales or talking about moneyYou struggle with multitaskingYou need constant supervisionWho Should Apply?Experienced CSRs looking for a stronger team cultureInside sales reps who want a better vibeAdmin pros who love organization and systemsCareer changers with strong people skillsHome service experience is a plus - but not required.If you're coachable and motivated, we can teach the rest.What Makes a Great CSR Here?Clear, confident communicatorDetail-oriented and organizedComfortable with data entry and software systemsProfessional but personableTeam player who can also take ownershipWe care more about work ethic and attitude than checking every single box.If your skills transfer - apply.