Receptionist

Receptionist (Director of Experience)Location: Washington, D.C. (On-Site)Full-Time, with flexibility during peak periods and official events.Retained Search by Redda GroupAre you a poised, multilingual professional who understands that reception is diplomacy in action?We are seeking a polished, service-driven Receptionist (Director of Experience) to serve as the face, voice, and emotional gateway of a diplomatic mission in Washington, D.C. This is not a clerical role — it is a high-visibility position that carries reputational weight and requires cultural intelligence, precision, and diplomatic composure.Every visitor interaction — whether with government officials, dignitaries, citizens, diaspora members, or internal colleagues — shapes perception. This role ensures that perception reflects excellence.The OpportunityThis position sits at the intersection of hospitality, protocol, and operational discipline. The ideal candidate is relentlessly service-oriented, impeccably bilingual in French and English, and ideally fluent in Fon and/or Gun.You will:Serve as the first point of contact for all visitorsDeliver polished bilingual greetings and phone protocolManage visitor sign-in, ID verification, and security proceduresCoordinate appointments and route inquiries with accuracyDraft and respond to correspondence in flawless written FrenchMaintain a dignified, orderly, and welcoming front-of-house environmentHandle sensitive situations with discretion and emotional intelligenceQualificationsExperience3–7+ years in reception, hospitality, embassy, consular, or diplomatic environmentsExperience serving multicultural and international populationsExperience handling confidential documentation preferredLanguage (Essential)Fluency in French (spoken and written)Fluent English (spoken and written)Strong preference for Fon and/or Goun dialect proficiencySkills & AttributesExceptional verbal presence and warmthImpeccable written French grammar and toneStrong organizational skills and attention to detailHigh emotional intelligenceAbility to multitask under pressure without sacrificing professionalismDiscreet, reliable, and ethically groundedDeep pride in cultural representationIdeal Candidate SnapshotA culturally intelligent professional who understands that the front desk is more than a desk — it is a daily act of diplomacy. You radiate warmth without losing precision. You speak with clarity, move with confidence, and serve with pride.How to ApplyIf you meet the language requirements and thrive in high-standard, high-visibility environments, please apply directly via LinkedIn or send your resume to for confidential consideration.