Patient Services Specialist

Houston Methodist - 6560 Fannin Street - Responsibilities: Serves as main point of contact for all inpatient, outpatient, and physician office facilitation to include routing and handling requests appropriately.; Applies in depth knowledge of hospital services as well as an ability to handle multiple tasks at once in a fast moving and dynamic environment.; Cultivates relationships with physician offices, professional services, and other hospital departments to ensure seamless coordination of patient encounters.; Enhances patient experience by providing customized concierge assistance to each patient throughout the patients entire visit.; Delivers prompt and personalized service to patients, handles multiple requests including but not limited to information, medical appointments, rescheduling, cancellations, etc.