Staff Design Engineer
Staff Design EngineerClerk Chat | Full-timeAbout Clerk ChatClerk Chat is a conversational AI platform that handles customer communications across SMS, voice, and email channels. Recently Series A funded, we're scaling our engineering team with strategic focus on AI Voice and RCS initiatives.What You'll DoDesign and evolve analytics and monitoring interfaces for AI agent performance tracking, execution monitoring, and real-time alerting systems and conversational interface.Create intuitive conversational experiences that integrate analytics visualizations, inspired by modern chat interfaces like PerplexityWork directly with the CTO and engineering team to develop UI/UX for complex multi-channel communication management (SMS, voice, email)Champion user experience and accessibility across our platform, maintaining a high quality bar for both technical and non-technical usersContribute to the design and development of reusable component patterns for agent configuration, dashboard visualization, and real-time data displaysCollaborate with engineers on elegant and consistent component APIs using TypeScript/React, with focus on developer experienceAdvocate for users by identifying areas of improvement in our analytics interfaces, agent monitoring dashboards, and communication workflowsParticipate in day-to-day team rituals like design crit, story creation, weekly stand-ups, and sprint planningHelp us hire more amazing people to grow the team and bring diverse perspectives to our design processDocument design patterns, guidelines, and best practices for our growing product surface areaWhat You NeedMinimum 5 years of tech/startup or digital product agency experience, or equivalentStrong proficiency in Figma and modern design toolsExtraordinary visual design skills with strong understanding of UX/UI principles, particularly for data-heavy interfaces and analytics platformsFront-end development skills in semantic HTML, CSS, and JavaScript (React preferred) - ability to collaborate closely with engineers and understand implementation constraintsExperience designing complex dashboards, monitoring tools, or analytics interfacesStrong organizational skills and love for documentationExcellent communication and collaboration skills, bridging the gap between design and engineeringComfort working in a technical environment with APIs, webhooks, and developer-focused productsNice to HaveExperience with conversational UI/chat interface designUnderstanding of AI/ML products and their unique UX challengesBackground in real-time data visualization and monitoring systemsExperience maintaining design systems or reusable component librariesFamiliarity with MCP (Model Context Protocol) or API-driven architecturesExperience at growth-stage startups (Series A/B)