Operational Lead

Job Description Operations Support LeadIf you think you are the right match for the following opportunity, apply after reading the complete description.Production Planning & Manufacturing Operations LeaderDrive Production. Solve Problems. Make an Impact.We are looking for a high-energy Operations Support Lead who thrives in a fast-paced manufacturing environment and knows how to keep production moving. This is not a sit-back administrative role — this is a hands-on operational leadership position that plays a direct role in production success, customer satisfaction, and company growth.If you are someone who can balance production schedules, materials, labor, machine capacity, and shifting priorities while staying calm under pressure, we want to talk to you.You will be the operational heartbeat between the office and the shop floor — coordinating schedules, solving bottlenecks, supporting production teams, and ensuring customer orders move efficiently from planning to completion.This role is ideal for a strong Production Planner, Scheduler, or Manufacturing Operations professional looking to take ownership and make a real impact.What You'll DoLead Production Planning & SchedulingBuild and manage production schedules to meet customer deadlines and maximize throughputCoordinate labor, machinery, materials, and production capacity requirementsDevelop and maintain Bills of Materials (BOMs) and production documentationIdentify high-priority orders and adjust schedules in real time to keep production flowingOwn Operational PerformanceMonitor shop floor activity and quickly address production delays, material shortages, or equipment issuesWork directly with Production, Engineering, Purchasing, and Quality teams to eliminate bottlenecksSupport continuous improvement initiatives focused on efficiency, waste reduction, and profitabilityAnalyze throughput and production data to improve operational performanceDrive Communication & AccountabilityServe as the key link between office operations and manufacturing teamsLead production and contract review meetings, assign action items, and ensure follow-throughMaintain accurate production paperwork and ISO 9001 documentationBuild strong relationships with operators, supervisors, and leadership teamsWhat We're Looking ForWe want someone who:Thinks ahead and stays organized under pressureCan juggle multiple priorities without missing detailsHas a strong sense of urgency and accountabilityEnjoys solving problems and improving processesCommunicates well with both leadership and shop floor teamsIs comfortable making decisions in a fast-moving manufacturing environment xmcpwfu QualificationsMinimum 5 years of Production Planning, Scheduling, or Manufacturing Operations experienceStrong understanding of manufacturing workflows, material planning, and production schedulingExperience working in a high-volume or fast-paced production environmentStrong organizational, analytical, and communication skillsExperience within ISO 9001 manufacturing environments preferredMicrosoft Business Central experience is a plus, but not requiredWhy Join Our Team?Be part of a growing operation where your work truly mattersOpportunity to directly impact production efficiency and company successCollaborative team environment with strong leadership supportFast-paced, high-energy manufacturing cultureReal opportunity for growth, advancement, and professional development