Amazon Connect Developer
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Position: AWS & Amazon Connect Technical Specialist/DeveloperLocation: Remote (Candidates from the EST are preferred)Duration: Long TermJob DescriptionSeeking a technical specialist with hands‐on experience configuring and optimizing Amazon Connect for a banking contact center. Responsible for setting up contact flows, integrations, security, and troubleshooting.ResponsibilitiesSecurity: IAM, KMS, SCM, VPC, Banking Security GovernanceDeploy and configure Amazon Connect instancesDevelop contact flows, IVR scripts, and routing logicIntegrate with banking systems (CRM, authentication, databases)Implement security best practices (IAM, KMS, VPC)Troubleshoot and optimize performanceSkillsAmazon ConnectAWSScriptingSecurityBanking standardsGenAI tools – AWS BedrockQualificationsHands‐on experience with Amazon Connect deployment, scripting, and integrations.Strong understanding of AWS cloud security and compliance standards in banking.Familiarity with contact center best practices and IVR development.AWS certifications are preferred.Seniority levelMid‐Senior levelEmployment typeContractJob functionInformation TechnologyIndustriesIT Services and IT Consulting#J-18808-Ljbffr