Public Relations Account Manager

The PR Senior Account Manager serves as a strategic client partner and internal leader, owning 4–5 client accounts while mentoring junior team members and driving high‑quality execution across strategy, delivery, and project management. This role blends client relationship management, integrated marketing strategy, and day‑to‑day account leadership to ensure work is on‑brief, on‑time, and delivering results.The ideal candidate is confident presenting to clients, proactive in problem‑solving, and trusted internally as a steady leader who elevates both the work and the people around them.Key ResponsibilitiesClient Leadership & StrategyOwn primary client relationships for 4–5 active accounts, serving as a strategic advisor and day‑to‑day contactLead client planning discussions, presentations, and quarterly business reviewsTranslate client goals into actionable strategies and clear briefs for internal teamsAnticipate client needs, proactively identify opportunities, and manage expectations effectivelyAccount & Business ManagementOversee scopes of work, timelines, budgets, and resourcing across assigned accountsPartner with leadership on account growth, renewals, and incremental opportunitiesEnsure financial health of accounts, including burn rates, forecasting, and change managementMaintain high client satisfaction, retention, and long‑term partnershipsProject Management & ExecutionGuide cross‑functional teams (creative, digital, media, production, external partners) to deliver work efficientlyEnsure clarity of roles, deadlines, and deliverables across all projectsMonitor quality control, ensuring work aligns with strategy, brand standards, and client goalsRemove roadblocks and keep projects moving from kickoff through deliveryTeam Mentorship & LeadershipMentor and support Account Managers and Coordinators through coaching, feedback, and developmentReview briefs, client communications, and project plans to elevate account standardsAct as a role model for agency best practices, collaboration, and professionalismSupport onboarding and training of new team membersQualifications & Experience6+ years of experience in an agency account management roleProven experience managing multiple client accounts simultaneouslyStrong background in integrated marketing, digital, branding, or advertising programsExcellent client‑facing communication and presentation skillsStrong project management skills with the ability to juggle priorities and deadlinesExperience mentoring or guiding junior account team memberWhat Success Looks LikeClients view you as a trusted partner—not just a point of contactAccounts are well‑run, profitable, and strategically alignedTeams feel supported, informed, and confident in deliveryWork moves efficiently with minimal surprises and strong outcomes