Entry Level Process Support Engineer

Entry Level Process Engineer Role Overview We are hiring an entry-level engineer to manage repair documentation, diagnose hardware, and support client communications. You will optimize workflows, test corporate equipment, and help drive department efficiency. Core Responsibilities * Documentation: Maintain repair workflows, databases, manuals, and SOPs. * Communication: Liaison with sales teams and clients via phone and email. * Failure Analysis: Evaluate damaged products to diagnose defects and estimate repair costs. * Equipment Validation: Run testing protocols for trial and demo equipment units. * Reporting & Projects: Update senior leadership and execute cost-saving department projects. * Travel: Travel domestically and internationally up to several weeks per year. Requirements * Education: Associate degree (2-year technical) in Electronics, Mechanical, or Electrical Technology. * Communication: Strong interpersonal skills to build positive client and internal relationships. * Tools & Software: Proficient with hand tools, Microsoft Office (Excel, Word, PowerPoint), and test apparatus. * Ethics & Reliability: Dependable deadline-meeter with high integrity for handling confidential data. * Physical: Ability to safely lift and maneuver hardware weighing 30–70 lbs. Preferred Skills * Practical bench experience (soldering, using voltmeters). * Ability to read and interpret technical schematics.