Computer and Cell Phone Technician

As a technician, it is your job to stay up to speed on newly released and upcoming technology in the industry. This will ensure that your team is prepared to repair these devices when they arrive at your location for the first time. A technician should not only have the ability to repair any device that comes through the door, they should also be comfortable with cross training other employees. Skill & Requirements– (Salary – To be negotiated based on experience and qualifications) High School Diploma and some college or technical training. You MUST have a resume in order to be considered, as we are looking to fill this position fairly quickly, Having a well laid out summary of your experience only helps when reviewing candidates. Experience with wide range of device repairs: Phones, Laptops, Gaming Systems Proficient with Microsoft Office and email communication Experience with a Point of Sale Systems and opening and closing procedures Good vision with or without corrective lenses/glasses Organization skills Ability to work independently and lead a team Knowledge of all available tools and equipment in the work area and how they are operated. Ability to recognize trends in the repair industry Ability to cross-train other employees. Knowledge of parts suppliers and how to order and Inventory management and control Sales experience Starting pay is based on experience, if your good with customers and sales you can make quite a bit more in commission. Summary As a Computer and Cell Phone Technician, you will be essential in diagnosing and repairing various mobile devices and computer hardware. Reporting to the Technical Support Manager, your core skills in software troubleshooting and equipment repair will enable you to provide effective solutions to customers. Your premium knowledge of operating systems like Android, iOS, and Windows will enhance your ability to assist clients. Additionally, your organizational skills and experience in inventory management will support the efficient operation of our service center, ensuring customer satisfaction and timely service delivery. Responsibilities Diagnose and troubleshoot software and hardware issues for computers and mobile devices. Perform repairs and maintenance on various operating systems, including Android, iOS, and Windows. Provide technical support to customers, ensuring effective communication and resolution of issues. Manage inventory and assist with retail sales, utilizing organizational skills and POS systems. Maintain accurate records and documentation of repairs and services performed. Job Type: Full-time Pay: $15.00 - $18.00 per hour Benefits: Paid time off Schedule: 8 hour shift Day shift Holidays Monday to Friday Weekends as needed Supplemental Pay: Commission pay Work Location: In person