Bridal Fitter/Pinner

Job description:The role of a Fitting Expert is important to the success of daily operations as the face of TIW. A Fitting Expert is responsible for offering great client experiences, pinning all garments, scheduling alteration appointments reviewing contracts with clients, educating brides about the unique alterations experience; organizing documents, and maintaining gown presentations at a high level. Desired SkillsAbility to relate to a range of peopleTime-management skillsAttention to detailPlanning and Organization skillsAbility to multitaskBasic understanding of frequently used softwareSomeone who exhibits sound judgment with the ability to prioritize and make decisionsResourceful and able to resolve a range of complex problemsExcellent written and verbal communication skillsDelegates work with peers and ensure accountability to an assigned taskAble to share effective feedback to improve processesPrimary Duties and ResponsibilitiesEnergetically approach and engage with clientsSupport escalated clients by finding solutionsReview and verify all documents and contracts are accurate and validated by the clientDetailed documentation of fittings with photos and written communicationsDocumenting fitting room opportunitiesPlanning and organizing appointments and Project queues to ensure the team is working efficientlySupporting the team by helping time manage projects to ensure on timeRecommendations for future staffing needsScheduling recommendations for the General manager to ensure the team is prepared for the workloadConsistently demonstrates a high level of service and mentors the team to do the sameCommunication with Alterations Specialist to ensure accurate alterations are completeScheduling future alteration appointments using the TIW scheduling formulaResponsible for level 3 alterations skillsetPressing, steaming, and spot-cleaning garmentsUse the White glove guide to inspect garments and verify alterations quality and cleanliness before final deliveryJob Type: Full-timeBenefits:Relocation assistance Application Question(s):Did a tailored in white employee refer you to apply for this position? If so who?Experience:Tailoring Experience : 3 years (Preferred)Time management: 5 years (Preferred)Quality control: 5 years (Preferred)Work Location: In person