Director of Business Operations & Executive Strategy

Director of Business Operations & Executive StrategyGesture is where technology meets humanity, a place where innovation, emotion, and impact collide. We're a fast-growing tech company using AI, machine learning, and intelligent logistics to power a first-of-its-kind platform that connects people and brands through real-world, tangible experiences. From our mobile app to our B2B Reach360 platform, Gesture blends data, emotion, and automation to build the future of human connection, at scale.Inside our NYC headquarters, you'll find an environment that moves with the pace and precision of Silicon Valley but with the heart of something far greater.We run on cutting-edge tools, creative experimentation, and raw ambition. Every project, every campaign, every moment you work on here matters because it's seen, felt, and experienced by real people around the world. At Gesture, you'll work alongside some of the smartest, most driven operators, engineers, and creatives in the industry, people who think big, move fast, and care deeply about the work they do.This is a front-row seat to the future of connection. If you want to help build something that's changing how the world interacts, welcome to Gesture.Gesture is investing aggressively in AI-driven intelligence to power the next generation of marketing and commerce using a gift-centric approach. Our roadmap focuses on: We're building intelligence that anticipates, adapts, and compounds, predicting intent, optimizing campaigns in real time, and delivering deeply personalized experiences driven by real-world behavior, all through systems that continuously learn and improve with every interaction. This is not surface-level automation. We're building intelligence directly into the core of how campaigns are planned, executed, and measuredat scale. At Gesture, you're not joining a static MarTech company. You're joining a team building the infrastructure for how brands will compete in a post-digital-fatigue world.The Director of Business Operations & Executive Strategy is the connective tissue of the company. You sit at the intersection of strategy and execution, translating the CEO's vision into an operating model that drives revenue, scales the business, and makes sure the right decisions get made, owned, and followed through on.This is not a back-office role. Every function you touch has a revenue implication. Your job is to make sure the entire organization is pointed at growth and moving fast enough to capture it.Let's be direct about the environment: this is not a place for corporate managers. It is not a place for people who manage up, protect their lane, or mistake activity for output. There are no layers to hide behind, no slow approval chains, and no tolerance for the kind of politics that makes big companies slow. If your instinct when things get hard is to call a meeting, stop reading here. If your instinct is to fix it, keep going.You will personally own:The company's operating rhythm: OKRs, KPIs, quarterly planning cycles, and weekly execution cadence, all anchored to revenue outcomesCross-functional project delivery: launches, expansions, sales enablement, and revenue-driving operational improvementsOrganizational accountability for all revenue-generating departments including Sales, B2B, Partnerships, and Consumer Mobile App, ensuring they have what they need to close, convert, and scaleMetrics, reporting, and operational visibility that give leadership real-time command of pipeline, revenue, and growth performance across all business linesThe CEO's most important strategic and revenue-critical projects, from concept through execution, without hand-holdingProcess and tooling that removes friction from the sales motion and accelerates time-to-revenueYou will run point on execution. You will not "support" it.When revenue is up and execution is clean, you get credit. When the business misses and execution is the reason, it falls on you.You own:Revenue Operations & Sales AccountabilityThe Operating EngineThe CEO's LeverageOrganizational EffectivenessFinancial DisciplineStrategic Planning & Market IntelligenceLegal, Compliance & RiskIn 30 days, you have command of the business: revenue, operations, people, and priorities. You've identified where execution is breaking down and have a plan to fix it.In 60 days, the major bottlenecks are gone, the operating cadence is running cleanly, and the CEO is getting a tight, reliable briefing every week.In 90 days, execution is predictable. Revenue teams are moving faster. Launches are reliable. The business has less noise and more output.This role has real influence, real impact, and real responsibility. It also has nowhere to hide.Do not apply unless you can honestly say yes to all of the following:You have personally owned cross-functional execution in a fast-moving, revenue-driven companyYou have held operational teams accountable to revenue outcomes, not just activity metricsYou have built operating cadences that produce real delivery and real revenue results, not just meetingsYou understand sales motion, pipeline dynamics, and what it takes operationally to help a sales team closeYou are excellent at forcing clarity: priorities, owners, timelines, and revenue outcomesYou know how to implement process without slowing the business downYou can work directly with Sales, B2B, Consumer Mobile App, Engineering, Product, Finance, HR, and Legal in the same weekYou have strong judgment under ambiguity and can make decisions quicklyYou are comfortable with direct accountability and high standards, including when the number is missedYou are financially fluent: P&L management, budget construction, unit economics, revenue modelingYou write and communicate with precision: memos, decks, and difficult conversations alikeYou are onsite in NYC, full-timeYou are willing to travel as neededMBA from a top-tier program or equivalent analytical rigor demonstrated through career trajectoryExperience in high-growth technology, SaaS, marketplace, or venture-backed environmentPrior P&L ownership or general manager experience with direct revenue responsibilityBackground in revenue operations, sales operations, or go-to-market strategyJD or legal background: contracts, governance, and risk management are part of this roleComfortable operating lean, resourceful and inventive when the playbook doesn't exist yetStructural Clarity: You break complexity into structure, not the other way aroundRevenue Orientation: Every operational decision you make has a growth implication across both B2B and Consumer. You never lose sight of thatBias for Action: You decide with incomplete information and course-correct fastAccountability: You hold yourself and others to high standards, especially when revenue is on the lineEgo-Free: Your success is measured by the CEO's output and company results, not your own visibilityRange: Board deck in the morning, sales pipeline review at noon, consumer growth metrics by 3pm. You navigate all of itMetrics-First: Revenue metrics are your first language. Everything else followsYou should not apply if:You prefer coordination over ownershipYou avoid conflict, accountability, or hard conversations, especially with revenue teamsYou need perfect information to actYou rely on "process" as a substitute for executionYou have never been directly tied to a revenue number and felt itYou want remote work or low-touch responsibilityYou're looking for a polished corporate environment where someone else absorbs the pressureYou've never been the person a CEO actually depended onBase salary benchmarked competitively for a senior director-level executive mandatePerformance bonus tied to company revenue targets, OKR achievement, and individual contribution metricsEquity participation commensurate with scope and tenureProfessional development budgetFull benefits: health, dental, vision, equity and stock optionsMake a Gesture Day: Each employee receives the chance to earn credit to send a surprise gift to someone they admire living the company mission firsthand.