Case Manager Doula DallasFort Worth

Benefits:Flexible scheduleTraining & development?? Dallas & Fort Worth, Texas *Must live in the area ?? Quarterly Hiring Cohort ModelAbout AEIC Case ManagementAEIC Case Management is a Texas-based provider specializing in Medicaid-focused care coordination and supportive services for children and pregnant women. Through our C.A.R.E.S. Program, we partner with families to address social determinants of health, improve maternal and child outcomes, and ensure access to essential community resources in a compliant, culturally responsive manner.Our work is structured, mission-driven, and rooted in accountability—to our clients, our partners, and the communities we serve.?? IMPORTANT: Hiring Cohort & Start Timeline NoticeAEIC utilizes a quarterly hiring cohort system to align onboarding with HHSC/TMHP and Managed Care Organization (MCO) credentialing requirements.Applications are reviewed during designated hiring quartersSelection into a cohort does not guarantee immediate client assignmentService delivery may begin at the end of the quarter once all credentialing and compliance steps are completeThis role is best suited for professionals who understand Medicaid timelines and can commit to a structured onboarding process.Role PurposeThe Case Manager Doula role exists to support pregnant women and children enrolled in the C.A.R.E.S. Program by providing non-clinical case management, care coordination, and advocacy, while ensuring services are delivered in alignment with Texas Medicaid requirements and AEIC program standards.This role is designed for doulas who can work independently, maintain documentation integrity, and serve as a trusted navigator for families.Eligibility Requirements (HHSC-Aligned)Applicants must meet one of the following pathways as determined by HHSC.Pathway 1Certified doula aligned with nationally recognized standards and:Five (5) years of experience within the last seven (7) yearsAttendance at three (3) births within the last seven (7) yearsThree (3) professional letters of recommendationPathway 2Certified doula aligned with nationally recognized standards and:Attendance at three (3) birthsThree (3) professional letters of recommendationTraining in the following core competencies:Childbirth educationLactation support (or CLC / IBCLC certification)Non-medical comfort measures, prenatal and labor supportRecognition of chronic and acute perinatal health conditionsCultural competency?? DO NOT APPLY if you do not hold a qualifying doula certification. Applications that do not meet HHSC eligibility criteria may be automatically declined.Accepted / Recommended Doula CertificationsDONA InternationalCAPPAICEA or ICEA-approved organizationsProDoulaBirth Arts InternationalThe MatronaLamaze InternationalKey ResponsibilitiesConduct comprehensive case management assessments for pregnant women and children enrolled in the C.A.R.E.S. ProgramDevelop and maintain individualized service plans aligned with client needs and program requirementsProvide care coordination and resource navigation related to healthcare, prenatal care, housing, transportation, food assistance, childcare, and community supportsAdvocate on behalf of clients to reduce barriers to care and servicesProvide culturally responsive education related to prenatal health, parenting supports, and community resourcesSupport clients experiencing pregnancy loss, miscarriage, or stillbirth through appropriate referrals and compassionate navigationMaintain accurate, timely, and Medicaid-compliant documentation in AEIC's electronic health record systemCollaborate with interdisciplinary partners and community agenciesParticipate in required cohort onboarding, trainings, and quality improvement activitiesRequired Skills & Professional ExpectationsAbility to work independently with minimal supervisionStrong organizational and time-management skillsProfessional communication and advocacy abilitiesKnowledge of Texas Medicaid, CHIP, and community resource systems preferredProficiency with Microsoft Office and electronic health recordsBilingual English/Spanish preferred (incentive available)Additional Contracting RequirementsContracting is contingent upon:HHSC/TMHP approvalCredentialing with at least two (2) Managed Care OrganizationsProfessional liability insurance requiredValid driver's license and auto insurance requiredWillingness to travel within service area (up to 50%)?? While awaiting credentialing approval, selected candidates may be eligible to participate in AEIC's Lead Source Split Incentive Program, based on program guidelines.Position DetailsPosition Type: Independent ContractorService Area: Dallas & Fort Worth, TexasHours: Flexible (Daytime availability required)This is a remote position.