Acting Store Leader, C&B

Acting Store LeaderWe inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the makingand our story is still unfolding. Maximize company sales growth and profitability by acting as business owner and chief merchant for the store to create a culture of associate engagement in support of executing company plans and strategies to deliver an engaging experience to every customer, every time. A Day In The Life As An Acting Store LeaderLead the Assistant Store Leaders and Team Leaders in setting and maintaining sales, customer service and visual merchandising goals and standards for all associates. Guide, align and communicate the store business goals as well as the company mission, goals, and initiatives to all store associates. Establish and communicate, and manage all critical metrics and expectations within the store, including but not limited to, sales, visual standards, safety, loss prevention, human resources, payroll and scheduling budgets, and training. Establish priorities and set direction for the store by conducting weekly walkthroughs in conjunction with the Assistant Store Leaders and Team Leaders. Achieve established goals, identify and analyze problems, and offer solutions that produce positive results. Coach the Assistant Store Leaders and Team Leaders to create individual development plans for all team associates. Address all associate relations-related issues effectively, being sensitive to issues that need to be addressed by the Area/Regional Leader. Communicate with area/regional management on a regular basis and actively participate in meetings and conference calls. Encourage and foster collaboration, cooperation, and co-ownership across all business channels. Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates. Ensure all customers are provided gracious, quick and efficient service. Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication. Other duties as assigned. What You'll Bring To The TableExcellent reading and written language skills (English) Strong communication and interpersonal skills Excellent organizational and time management skills Strong proactive problem solving skills Demonstrated ability to set expectations and hold others accountable Strong delegation skills in support of execution and driving results Proven ability to build a culture focused on success and teamwork Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed. Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed. Majority of time in this role will be spent interacting with customers and associates in the store and ensuring that the store business is running smoothly. Ability to be in the store as the Leader on Duty multiple times a week. Hourly team members and several leaders within multiple departments will rely on you in the store for everyday operations and ongoing efforts like associate development and performance management. We'd love to hear from you if you have... 3+ years customer service or retail leadership experience Experience with Microsoft Office, Google applications, computer systems and tablet devices Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Crate & Barrel Holdings is an international destination for modern furniture, housewares, and decor. Here, you'll help people Welcome Life In. We currently operate over 100 Crate & Barrel, CB2, and Hudson Grace stores throughout the US and Canada and six US distribution centers, in addition to franchise locations in seven countries. Our associates are fueled by a passion for our brands and united by our shared values. We believe the path to a better world starts at home. We are accountable to our community of associates, customers, and the people who make our products. We curate inspiration for the modern home, connecting the creative work of artisans and designers to people and places around the world. We invite you to come build your dream career with us. Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including: Medical/Dental/Vision Life insurance and Disability Retirement and 401(k) match Paid time off, wellness time and volunteer time Merchandise discount and EAP resources Tuition Reimbursement Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click here.