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FRONT DESK RECEPTIONIST - 2pm - 10pm

Front Desk Receptionist - 2pm - 10pm YWCA Central Massachusetts - Worcester, MA 01608Salary Range $17.00 - $17.00 Hourly Position Type Full Time Job Shift Any Education Level High School Travel Percentage None Category Customer ServiceDescription Job Title: Front Desk Receptionist Department: Front Desk SupportReports to: Front Desk Coordinator Effective Date: 2/25/26Schedule: Monday through Friday, 2 pm - 10 pmJob Summary:As a receptionist, you will provide coverage to support the overall operations of the Association which promotes the highest quality of customer service for members, participants and the public in a professional/confidential manner.Supervisory Responsibilities:NoneDuties/Responsibilities:Handles all incoming and outgoing calls, page staff and residents, and accepts and relays accurate and clearly defined messages.Greets and directs public to various locations and meetings in the building.Provides information to public regarding programs, workshops, membership, parking and other relevant procedures.Provides program and membership information to the public, closes sales, and relays all internal communications as necessary via intercom.Qualifications Required Skills/Abilities:Computer literate, with working knowledge of Microsoft Office productsDetail-orientated, organized and self-motivated.Excellent communication, people and customer service skillsAbility to prioritize and effectively handle multiple tasksEducation and Experience:High School Diploma or equivalent18 years or olderPhysical Requirements:Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times.