Shift Leader (Golden Chick)

LV Petroleum is seeking a dedicated Shift Leader to join our dynamic team. As a Shift Leader, you will be responsible for overseeing the daily operations of our establishment, ensuring that the highest standards of service and efficiency are maintained. You will lead a team of employees, providing guidance, support, and training while fostering a positive work environment that encourages teamwork and productivity. Your role will be crucial in managing customer interactions and resolving any issues that may arise during your shift.Key Responsibilities: Team Leadership: Supervise staff during shifts, offering direction and support to ensure operational success Customer Service: Maintain exceptional service standards, addressing customer inquiries and complaints efficiently Operational Management: Oversee daily operations, ensuring adherence to company policies and procedures Training and Development: Assist in the training and onboarding of new employees, promoting a culture of learning Inventory Management: Monitor inventory levels and coordinate with suppliers for timely replenishment Health and Safety Compliance: Ensure all staff follows health and safety regulations during their shifts Financial Reporting: Manage cash handling processes and assist with daily financial reconciliationRequirementsHigh school diploma or equivalent; some college education is a plus2+ years of experience in a supervisory role within the retail or food service industryProven leadership skills with the ability to motivate and manage a diverse teamExceptional communication and interpersonal skillsStrong problem-solving abilities and the ability to work under pressureBasic knowledge of inventory management and financial processesAvailability to work flexible hours, including nights, weekends, and holidaysPhysical Requirements:Ability to stand for extended periods and perform physical tasks related to operationsCapacity to lift up to 40 pounds as necessaryBenefitsWeekly PayHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Paid Time Off (Vacation, Sick & Public Holidays)