Import Export Manager

Job SummaryThe Import Export Manager oversees international trade operations, including import, export, bonded warehouse management, and duty drawback programs. The role ensures full customs compliance while optimizing duties, taxes, and trade-related costs through effective use of bonded warehousing and duty drawback benefits.Job DutiesImport & Export OperationsPlan, manage, and monitor all import and export activitiesEnsure compliance with international trade laws, customs regulations, and company policiesPrepare, review, and maintain import/export documentation (commercial invoices, packing lists, bills of lading, certificates of origin, etc.)Coordinate with freight forwarders, shipping lines, customs brokers, and regulatory authoritiesTrack shipments and resolve delays, damages, shortages, or documentation discrepanciesAccurately Maintain Advanced Shipping Notice (ASN) and ETA in ERPBonded Warehouse ManagementOversee bonded warehouse operations in compliance with customs regulationsManage admission, storage, transfer, and ex-bond clearance of goodsMaintain accurate bonded inventory records and reconciliation with customs systemsCoordinate customs inspections, audits, and stock verificationMonitor bonded warehouse licenses, permits, and renewalsDuty Drawback & Duty OptimizationManage duty drawback programs for eligible imported and re-exported goodsPrepare, file, and track duty drawback claims in accordance with customs regulationsCoordinate with customs brokers and authorities to ensure timely approval and recovery of dutiesMaintain accurate records to support drawback claims, audits, and compliance reviewsAnalyze import/export flows to maximize duty savings and cost optimization opportunitiesEnsure compliance with time limits, documentation, and reporting requirements for drawback claimsCompliance, Cost Control & ReportingEnsure correct HS classification, customs valuation, and application of duties and taxesOptimize use of bonded warehousing, duty deferment, drawback, and other trade facilitation schemesStay updated on changes in customs laws, tariffs, and trade agreementsPrepare compliance reports, KPIs, and management dashboardsCollaborate with Finance to model and validate landed costs, product cost drivers, and tariff exposure to support pricing and margin optimizationSupport internal and external customs auditsCoordination & LeadershipCollaborate with sales, procurement, finance, and warehouse teamsNegotiate contracts and rates with logistics, customs, and warehousing partnersTrain internal teams on bonded warehouse and duty drawback proceduresRequirementsBachelor’s degree in Supply Chain Management, Logistics, Business, or a related fieldProven experience in import/export operations, bonded warehouse management, and duty drawbackStrong knowledge of customs procedures, HS classification, bonded warehousing, and IncotermsFamiliarity with ERP, WMS, and customs/trade compliance systemsExcellent analytical, documentation, and communication skillsCertification in customs, international trade, or trade complianceExperience handling customs audits and drawback validationsAbility to manage multi-country trade operationsBenefitsMedical, Dental and Vision Company Paid Life InsuranceFlexible Spending Account401(k) with a 6% match (4% vested immediately, remaining 2% vested over a four-year period)Generous Paid Time Off8 Sick Days per year, with rollover12 Holidays, plus two Floating Holidays per yearPaid Parental LeaveHybrid Work ScheduleDog Friendly WorkplaceTuition Assistance ProgramAdoption/Infertility BenefitsWellness Programs, including a Gym SubsidyGenerous Product DiscountsWork Environment & Physical RequirementsThis position is primarily based in an indoor office setting with artificial lighting. The role involves regular use of standard office equipment such as computers, telephones, printers, and copiers, as well as specialized tools..Physical Demands IncludeProlonged periods of sitting and computer useRepetitive hand and wrist movementsOccasional standing, walking, bending, and reaching overheadAbility to lift up to 30 lbs., and perform light pushing and pulling tasksThe standard work schedule is Monday through Friday, with occasional overtime and weekend hours as needed to meet project deadlines.This role requires frequent interaction and collaboration with internal team members across departments, as well as external vendors and customers.$90,000 to $120,000. DOE