Associate Director

POSITION TITLE: Associate Director - Residential ServicesLOCATION: Nashville, TNSTATUS: Full Time, Salary, ExemptPROGRAM: VOA CommunityREPORTS TO: Senior DirectorINTRODUCTION:Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.BENEFITS:Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:Health and WellnessEmployee Assistance Plans (EAP)Health and Wellness ProgramMedical CoverageDental CoverageVision CoverageFlexible Spending AccountHealth Spending AccountShort Term DisabilityMetLife Legal PlansFinancial WellbeingCompetitive Compensation PackagesLife Insurance (company paid)403b retirement plan with company fund matchingEmployee discounts*Loan forgiveness options through federal programs(National Health Corp & Public Service Loan Forgiveness)*All company paid benefits and paid time off effective day oneWork CultureCommitment CommitteeJustice CommitteeIntegrity CommitteeCompassion CommitteeRetention CommitteeTraining & DevelopmentVOA LEAD Program- Leadership Development ProgramVOA University - Staff DevelopmentVOA Academy - Clinical Training and DevelopmentJOB SUMMARY AND QUALIFICATIONSThe Associate Director has the overall responsibility for the Program operations of Developmental Disabilities Services. Responsible for providing strong, viable leadership in the professional network an within the management structure of the agency. Responsible for strategic planning, program development, and budget management.WHAT YOU SHOULD HAVE FOR THIS ROLE:The position requires a Bachelor's Degree Social Work, Health Care Administration, or a related field or equivalent training and experience, and a minimum of five years of related experience, with a Master's Degree preferred. Supervisory experience is essential. The position requires the ability to manage complex, multi-function programs at multiple sites. Demonstrated skill in the following areas is critical program planning, evaluation and management, personnel management, budget development and management, volunteer development, grant writing and program marketing/public speaking. The ability to work within a tight budget and to juggle multiple priorities is a must. This is an on-call position, flexibility to meet program needs outside of typical business hours is crucial to this roleRESPONSIBILITIES:1. Ensure the effective administration of all assigned programs.2. Hire, train, supervise and evaluate staff.3. Develop and manage program budgets, including regular monitoring of program expenses and revenues.4. Ensure the timely submission of all required reports and budgets as required by funding and regulatory agencies.5. Ensure that facilities are managed in compliance with fire, safety, and health standards per licensing and Quality Assurance Standards.6. Secure and maintain necessary licenses and certifications for the operation of the program.7. Coordinate the use of appropriate marketing materials for the programs with the External Relations department.8. Ensure programs serve the targeted client populations and achieve the outcomes outlined in the program strategic plans, and Developmental Disabilities Services contract.9. Supervise all Residential Support Coordinators in market.10. Perform any and all additional responsibilities as assigned that are needed for the agency to meet its mission,11. Performance Quality Improvement (PQI) duties as assigned by supervision & PQI committee.12. Support the engagement of volunteers and donors in supporting the programs.