Telesales Agent (B2C Dental Savings Plans)
This position is remote within the United States.Job SummaryAre you a driven sales professional who excels in a fast-paced, high-performance, contact center style sales environment? DentalPlans.com is looking for an enthusiastic B2C Telesales Agent (Universal Sales Representative) to join our team. In this inside sales role, you'll be helping consumers across the country find the right Dental Savings Plan (DSP) to fit their needs – while achieving and exceeding your own sales goals.You'll handle both inbound and outbound calls, connect with a diverse range of customers, and guide them through plan options with confidence, professionalism, and genuine care. If you're self-motivated, performance-oriented, and passionate about helping people, this is your chance to make a real impact while growing your career.At DentalPlans.com, you'll be part of a collaborative, high-achieving sales team that celebrates success and supports your growth. You'll have the tools, training, and coaching to excel – plus the satisfaction of knowing your work directly improves access to affordable dental care.This is a full-time (40 hour/week) role. The exact shift will be determined based on business needs at the time of hire, with a possible start time between 8:30am and 10:30am EST and a possible end time between 5:30pm and 7:00pm EST. Candidates may reside in any U.S. time zone as long as they are able to work the assigned hours.What You Will DoUncover consumer needs through effective questioning and recommend the most suitable DSP for them or their familyConsistently achieve and exceed monthly sales goals, conversion targets, and KPIsBuild strong connections with consumers, earning trust through professional, clear, and friendly communicationEducate consumers on the benefits and features of DSPs, explaining the enrollment and renewal process in easy-to-understand termsEnroll consumers via inbound and outbound calls generated by company marketing effortsFollow a proven sales and compliance call flow to ensure quality and consistencyNavigate multiple system applications to process requests, close sales, research inquiries, and update consumer informationAccurately document all interactions in line with standard operating proceduresParticipate in ongoing training and coaching to sharpen your skills and boost performanceAdhere to all company policies, scripts, and designated processesTravel/Physical DemandsTravel typically less than 10%Office environment with no special physical demands requiredQualificationsWhat You Will HaveTypically a high school diploma or GED2–3 years of call center sales experienceA high-energy, positive attitude with a passion for sales success and helping othersAssertive, goal-oriented mindset with a proven record of meeting or exceeding sales quotas and performance metricsOrganizational skills, attention to detail, and ability to follow structured processesAbility to quickly learn, retain, and apply complex information to drive resultsExcellent communication, active listening, and analytical skillsProficiency in Microsoft OfficeFast and accurate keyboarding skills (40+ WPM), with comfort navigating dual screensWillingness to work a regular 40-hour schedule and occasional overtime during peak periodsA work environment free from background noise and distractionNice to HavesBilingual (English and Spanish) or multilingualExperience working with dental savings plans or health insuranceExperience using NICE CXOneThe base pay for this role is $15.00 per hour plus tiered, uncapped commission, which is not included in the stated hourly rate. Average commission is typically $1,500-$2,500 per month, with top performers earning around $4,000-$7,000 in monthly commission.What you get as a Henry Schein One EmployeeA great place to work with fantastic peopleA career in the healthcare technology industry, with the ability to grow and realize your full potentialCompetitive compensationExcellent benefits package – Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and moreAbout Henry Schein Oneis the global leader in dental management, analytics, communication, and marketing software. Our company's products and services work together as one simple solution to provide users with a seamless and integrated experience.Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.One of many reasons why Henry Schein One leads the industry is because of our products, services and most importantly, our people.In 2022, Henry Schein One was named one of Best Companies to Work for in Utah. Click here for more information:Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Louisiana, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, or Puerto Rico and other US Territories.Powered by JazzHR