Field Support Specialist

Job Title: Field Support Officer (FSO) – IT SupportLocation: CovingtonVAEvadaleTXCottontonALRoanoke RapidsNCLongviewWAJob Description: We are looking for a Field Support Officer (FSO) to provide onsite IT support for network and end-user devices. The candidate will be responsible for troubleshooting network connectivity issues, switches, printers, and Wi-Fi to ensure smooth IT operations.Responsibilities:Provide onsite support for network connectivity and LAN issuesTroubleshoot and maintain network switches and basic networking devicesInstall and support printers and resolve printing issuesTroubleshoot Wi-Fi connectivity and access point issuesSupport desktops, laptops, and peripheral devicesRespond to user tickets and resolve technical problems.Escalate complex issues to the network or infrastructure team when required.Requirements:Basic knowledge of networking, switches, printers, and Wi-FiExperience in IT support or field supportGood troubleshooting and communication skills.Ability to provide onsite technical support