Ecommerce Content Specialist (Boston)
Occupations:
Online MerchantsWriters and AuthorsMarket Research Analysts and Marketing SpecialistsMedia and Communication Workers, All OtherEditorsIndustries:
Advertising, Public Relations, and Related ServicesNewspaper, Periodical, Book, and Directory PublishersDairy Product ManufacturingRadio and Television Broadcasting StationsMedia Streaming Distribution Services, Social Networks, and Other Media Networks and Content ProvidersJob Title: Content Author SpecialistLocation: Boston, MA 02114 (hybrid: Mon – Thurs Onsite & Fri Remote)Duration: 05+ Months (Possible Extension up to 6 months)Client: Global Sportswear CompanyWho We Are Looking ForThe Content Author Specialist will be responsible for updating and maintaining site content across converse.com. You will collaborate with various functions across the digital teams to ensure content appears accurately on site. The ideal candidate understands CMS tools and has proven ability and eagerness to learn new tools and platforms. This person has strong attention to detail in the work they deliver daily and is comfortable working in an ambiguous, fast-paced environment.What You Will Work On:Publish timely and accurate site content updates through a CMS platformPartner with digital merchandising/seasonal planning teams to ensure content is accurately scheduled and linked correctly across siteConduct thorough QA of site content and links for upcoming site refreshes, product launches, A/B tests, site acquisition efforts, etc.Partner with digital designers on site asset requirements and collaborate on design feedbackPartner with digital product teams to identify CMS tool development needsTroubleshoot website issues and platform/tool issuesPartner with other authors to maintain documentation and best practices for areas of ownershipSupport site enhancement projects / other special projects as neededWhat You BringBachelor's degree or equivalent combination of education and experience and training1+ year experience in creating, maintaining, and publishing content from a CMS, and/or in an ecommerce operational function preferredExperience with customer-facing digital products preferredSFCC and First Spirit CMS experience preferred, and/or demonstration of learning and onboarding a new toolKnowledge of HTML and CSS a plusStrong communication skills, attention to detail and organization skillsProven ability to prioritize and manage multiple projects at onceSelf-starter with the ability to thrive in a fast-paced environment