Distribution Office Support

Distribution Center Coordinator / Clerical Support Schedule: Monday – Friday | 7:30 AM – 4:30 PM Position Summary Under general direction, the Distribution Center Coordinator provides clerical and operational support to the Regional Distribution Center. This role is responsible for maintaining operational logs, reports, audit processes, and SOX controls to support accurate picking and shipping activities. The position also supports safety compliance, inbound logistics coordination, and customer service while ensuring adherence to corporate policies and OSHA requirements. Key Responsibilities Operational & Administrative Support Provide clerical and operational support for the Regional Distribution Center. Develop and maintain logs, reports, audit documentation, and operational metrics to prevent picking and shipping errors. Monitor and report non-conformance issues related to SOPs, processes, packaging, vendor cross-references, or UPC discrepancies. Support various operational projects and initiatives as assigned. Inbound Logistics Coordination Track and document arrival, duration, and departure of inbound shipments. Notify management of potential or imminent detention charges. Investigate and resolve inbound documentation discrepancies. Initiate and manage vendor or in-transit freight claims when necessary. Safety & Compliance Coordinate and maintain safety training documentation, communications, and postings. Ensure compliance with corporate safety policies and OSHA regulations. Support SOX compliance processes and audit documentation. Customer Service Provide timely customer service to internal teams and external partners. Assist with issue resolution related to serial number deviations or damaged products. Support product disposition decisions for damaged or non-conforming inventory. Required Qualifications High School Diploma or equivalent combination of education and experience. 2 years of related experience in clerical, logistics, or distribution center support. Strong understanding of customer service principles and customer satisfaction practices. Strong verbal and written communication skills. Proficiency with Microsoft Office Suite, including: Excel Word PowerPoint Experience with general office systems such as FAX and EDI. Preferred Qualifications Bachelor's degree or equivalent combination of education and experience. Experience in the HVAC industry. Experience using SAP, including running queries and reports. Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.