Bank Teller/Customer Service Representative

Bank Teller/Customer Service Representative BARABOO STATE BANK 400 W Pine Street, Baraboo, WI 53913 Full-time Job Summary: If you consider yourself friendly and a good listener, then working as a Bank Teller/Customer Service Representative may be the right place to start your career! Baraboo State Bank is seeking an individual to join our banking team as a Bank Teller/Customer Service Representative. A Teller is someone who will complete deposits, withdrawals, and other financial interactions while providing excellent customer service to all customers. A Customer Service Representatives plays a pivotal role in providing comprehensive banking services to our customers. Your role is essential in delivering exceptional customer service and promoting banking products. Bank Tellers/Customer Service Representatives are key members of the team and are responsible for making customers feel valued. Bank Teller Duties/Responsibilities: · Process customer transactions (cash deposits, withdrawals, transfers, etc.) accurately and efficiently · Maintain and balance cash drawers and reconcile discrepancies · Identify customer needs and suggest appropriate bank services · Build and maintain customer loyalty by providing excellent customer service · Resolve customer complaints in a timely and professional manner · Ensure compliance with all financial policies and regulations · Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents. · Maintains a work area that ensures the safety of all negotiables and confidential records · Performs other related duties as assigned. Customer Service Representative Duties/Responsibilities: · Serve customers in opening, updating, and closing accounts including, but not limited to: Checking, Savings, CDs, Safe Deposit boxes, and IRAs. · Assist customers with routine account-related requests. · Ensure compliance with all financial policies and regulations · Build and maintain customer loyalty by providing excellent customer service · Performs other related duties as assigned. Required Skills/Abilities: · Excellent verbal communication skills. · Neat and accurate workmanship · Strong organizational, multi-tasking and prioritizing skills · Self-motivated and resourceful · Trustworthiness and the ability to act with integrity. · Thorough understanding of customer service. Education and Experience: · High school diploma or equivalent is required. · Basic Microsoft Office skills · Previous banking or cash handling experience is a plus Physical Requirements: · May require lifting bags/boxes of coin weighing up to 50 pounds · May require standing for extended periods of time · May require bending and stooping HOURS: · 40 hours per week (full-time) · Monday – Friday, some Saturdays as needed Salary: · Salary is based upon candidate experience and qualifications, as well as market and business considerations. This position is available for our Full-Time employee benefits package. This includes medical and dental insurance, life insurance, paid vacation, paid sick leave, paid holidays, long term disability, 401K enrollment and company match. If interested please stop in for an application, email your resume to hr@baraboobank.com, or apply online at indeed.com. BARABOO STATE BANK IS AN EQUAL OPPORTUNITY EMPLOYER Job Type: Full-time Pay: $13.00 - $16.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Vision insurance Schedule: 8 hour shift Day shift Monday to Friday Weekends as needed Experience: Customer service: 1 year (Preferred) Work Location: In person