Assistant Account Manager

Assistant Account ManagerCome join our team!There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" people who know what they want and aren't afraid to make it happen.Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!Job OverviewAs an Assistant Account Manager in Mid-South Specialties, you will be responsible for any operational aspects of an account as well as day-to-day activities. This position will require a positive and coachable attitude to be successful. Strong multi-tasking and prioritizing skills are required.Location: Duluth Georgia. This is an in-office position M-FWhat You'll DoAct as client advocate always.Maintain a positive relationship and excellent communication with client and co-workers.Respond promptly to client inquiries via phone, mail, and email in a professional and courteous manner. Strive to resolve all inquiries during first communication with client.Certificate RequestsFollow up on Notices of CancellationAuto ID Card IssuancePolicy Change RequestsCheck Mailbox DailyOnline Rating for Small BusinessFollow up for Renewal Policy IssuanceRenewal ProposalsBindersInvoicingProcess AuditsPost Documents to EPIC PortalUpdate SagittaObtain Loss RunsPolicy ChecklistsRun M&S ReportsObtain Premium Finance QuotesRun MVRsPaperless FilingCreate Loss Summary TrackingPrepare Acord ApplicationsBecome a student of the business. Seek insurance knowledge through training and education.What You'll BringHigh School / GED Education required/College Graduate PreferredP&C Insurance License or related work experience preferred.If not currently licensed, it must be obtained within 90 days of hire.Working knowledge of computers and relevant software applications, i.e., MS Office, Outlook, etc.Skills and AbilitiesPossess excellent written, verbal, listening and organizational skills.Strong Language, Mathematical, Analytical and Reasoning ability.Must be able to work within a team environment.Demonstrate a sense of urgency when responding to an inquiry.Must possess the ability to multi-task and prioritize multiple projects.Must possess attention to detail while meeting deadlines.Must be punctual and reliable.Attend internal and external training classes and seminars.Must be able to keep information confidential.CompensationThe base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.Why EPICEPIC has over 60 offices and 3,000 employees nationwide and we're growing! It's a great time to join the team and be a part of this growth. We offer:Generous Paid Time offManaged PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close daysGenerous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leaveGenerous employee referral bonus program of $1,500 per hired referralEmployee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)Employee Resource Groups: Women's Coalition, EPIC Veterans GroupProfessional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership DevelopmentUnique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife SupportAdditional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!EPIC Gives Back Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First FoundationWe're in the top 10 of property/casualty agencies according to "Insurance Journal"EPIC embraces diversity in all its various formswhether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.