Shop Manager

Shop ManagerBlack Optix Tint is an upscale option for window tinting and auto styling. We make the process easy, deliver high-quality work, and genuinely care about the customer experience—so first-time customers become long-term customers.We're hiring a Shop Manager to lead day-to-day shop operations and keep quality, production, and customer experience consistent. You'll coach the team, own workflow and scheduling, and help the shop run smoothly while supporting production when needed.QualificationsLeadership or management experience in a service environmentStrong organization and ability to run a fast-paced workflowQuality-focused with high standards and attention to detailComfortable using software for scheduling, reporting, and CRMAble to support shop operations physically when neededResponsibilitiesLead, train, and develop the shop teamOwn daily operations: scheduling, workflow, open/closeMaintain a great customer experience from start to finishManage quality control with pre/post vehicle inspectionsJump in to support production when needed to hit timelinesManage inventory, ordering, and vendor coordinationHandle payroll tasks and basic admin processesTrack KPIs and report performance to ownershipYou May Be a Great Fit If YouEnjoy leading people and setting clear expectationsCan balance customer experience with production goalsStay calm, organized, and solutions-focused under pressureTake pride in quality and want a shop that runs on standardsLike owning results and improving how the shop operatesWhy Join Our Team?This role gives you real ownership over shop performance, team culture, and the customer experience. You'll work closely with ownership and lead a team that takes pride in doing things the right way.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Black Optix Tint.