Technical Trainer

OverviewCompany: Gerber Collision & GlassWelcome to Gerber Collision & Glass. Our team members drive us. Gerber Collision & Glass is one of the largest collision repair companies in North America with $3+ billion in sales, over 1000 locations and growing, and 10,000+ team members across the United States and Canada. We are committed to WOW Every Customer and Be the Best. Gerber offers a great place to launch and grow careers. We grow with opportunities for our team members. Gerber Collision & Glass values and welcomes applicants from all backgrounds and abilities. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.Job Description: The job is responsible for delivering technical training programs, coaching repair center staff (especially technicians), and ensuring that technicians have the knowledge and skills to repair vehicles properly and safely. The technical trainer also collaborates with regional and market leadership to address issues that may improve technical capabilities and skills within the markets.Key Job ResponsibilitiesEnsure consistent execution of WOW (Wow Operating Way) plan.Deliver technical training in the assigned area, complete and retain all training documentation, follow company policies regarding expense control and documentation, and maintain trainer tools and company assets.Visit repair centers to assess technical capabilities, including technicians' knowledge, skills and abilities, through observation, experience, and dialogue.Provide coaching to technicians on applying technical skills and building efficiencies in the repair process. Work with technicians, repair center general managers, and market leaders to proactively recommend classes that improve knowledge and skills.Monitor and coach for full compliance on QC processes.Assess repair center capabilities to deliver complete and safe repairs, maintaining proper repair tools and equipment, and provide documented feedback when tools and equipment need upgrades or repairs.Assist in the development of technician trainees by working at a fixed training center or with technician trainees.Develop and improve technical training clinics to teach repair skills and ensure a consistent message across the network of repair centers.Keep current on the latest advancements in repair processes and techniques.Perform program assessments, training, and coaching.Education and/or Experience RequiredAt least 5–7 years of industry experience.At least 2 years of experience delivering training is preferred.Completed post-secondary studies preferred; high school diploma or GED required.Applicable industry certifications.Attendance at required continuing professional education.Required Skills/AbilitiesStrong verbal and written communication skills.High level of independently planning and organizing work with minimal supervision.Ability to communicate, motivate and cooperate with all levels of staff.Knowledge of computer applications, including Internet, Google platform, and Microsoft Office applications.Other RequirementsMust possess a valid driver's license and be insurable under the company's auto liability insurance policies.Must be able to travel up to 30%–70% including some overnight travel.Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities and activities may change at any time with or without notice. The physical demands of this job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.BenefitsGerber offers comprehensive benefits, including:Annual Paid Time Off (PTO) plans2 weeks of Paid Parental Leave for full-time employees working at least 30 hours per week6 paid holidays annuallyMedical, Prescription Drug, Dental & Vision Insurance from Day 1401(k) Retirement Plan with company matchEmployer Paid Short-Term Disability & Life InsuranceAdditional Voluntary Life InsuranceContinuing Education OpportunitiesFree prescription or non-prescription safety glasses annuallyAnnual voluntary uniform stipendGerber Collision & Glass is an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.About UsGerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.AI Disclosure StatementAt The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.Compensation Details$85,000 - $95,000 / YearCompensation is commensurate with skill, education and experience.Supplemental PayThis position may also be eligible for bonus opportunities tied to individual or business initiatives.J-18808-Ljbffr