Retail Associate

Thousand Hills State Park features Forest Lake, a 573-acre reservoir created by the damming of Big Creek and serves as a fresh water supply to the population of Kirksville, Missouri. This site provides a wide variety of recreational opportunities such as swimming, fishing, boating and water skiing. Thousand Hills Hospitality will offer a retail gift shop, full-service restaurant, cabin style lodging as well as boat and slip rentals. We pride ourselves in providing top notch customer service and helping families make memories in the State Park for years to come! This position will have an anticipated start date of February 1.Retail AssociateSummary of Position: Assist all guests and visitors of the Company with timely, efficient and professional service adhering to Company standards of ensuring an extraordinary hospitality experience.Responsibilities:Greet customers within 30 seconds of entering the store & provide friendly customer serviceAchieve and maintain product knowledge to assist customers with purchasing decisionsGuide and direct customers to appropriate products of interest and answer related inquiriesAssist customers with all park related inquiries (utilizing approved NPS interpretive information)Assist customers making selections by building customer confidence; offering suggestions and opinionsAccurately total, process and collect payments from guests to include, but not limited to, using the point of sale system, handling money, processing credit and debit cards and making changeRestock and maintain displays (labeling correctly as needed) per Company standardsAchieve established sales goalsParticipate in closing, opening proceduresParticipate in daily cleaning/maintenance dutiesStrict adherence to all store policiesContribute to a positive environment where all employees trust and respect each otherOther duties as may be assignedPosition Requirements:Strong organizational skills and attention to detailExcellent communication skills to interact positively with othersAbility to multi-task and perform well under pressureDisplay energy and enthusiasm when working with customers and fellow AssociatesDependable to always be on time and on scheduleAble to lift frequently up to 25 lbs. and occasionally up to 50 lbs. Position also involves frequent bending, twisting, lifting and squatting and up to 8 hours per day on feet in a fast paced environment.Education and Experience:Education: High school diploma or equivalentExperience: Demonstrated ability to handle general mathMinimum 1 Year Retail Sales Experience PreferredMinimum 1 year experience with POS systems preferredAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.