Technical Program Manager

Who is Parser?Technology alone does not create impact - the right teams do. Founded in 2018, Parser is a boutique technology services and consulting firm helping global organisations solve complex business challenges through digital transformation, product development and AI enablement.We are a fast-growing team of 340+ engineers and consultants across Europe (UK, Spain, Portugal), the Americas (US, Argentina, Uruguay, Colombia), and the Middle East. We combine global reach with a mindset focused on agility, senior expertise, and close collaboration.We work as an extension of our clients’ teams, helping them define the right problems, shape solutions, and deliver technology-driven outcomes that create measurable business value. Our expertise spans software engineering, AI & data, product development, and customer experience, delivered by teams that combine strong technical depth with a consulting mindset.Why Join Us?If you are looking for a place where you can think beyond execution, take true ownership of outcomes, influence decisions, and continuously learn alongside top-tier specialists in a truly global environment, we’d love to meet you.About the RoleWe are seeking a Technical Program Manager to join our Americas team and help us ensure that our high standards for delivering value, efficiency, and quality are maintained. This role will be crucial in guiding our cross-functional teams, managing key stakeholder relationships, and ensuring successful delivery of our banking and financial technology initiativesThis role is ideal for an experienced professional with a client-centric approach and a background in managing technology projects within the IT/software industry.The Impact You'll Make:Tech Delivery Responsibilities 50%Lead and coordinate programs and projects across a strongly federated organization (Multiple ways of working, reporting, and coordination structures)Strong communication and clarity between technical and non-technical team members, ensuring transparency and alignmentTechnical projects and programs management from inception to completionManage dependencies, vendor relationships, and cross-team ticketing processesNavigate uncertainty and ambiguity with confidence and strategic thinkingDevelop and maintain project roadmaps, ensuring all team members are committed to delivery timelinesGuide in AI SDLC tooling adoption and efficiencies, nurturing and creating the environment for sharing best practices (Skills, A2A, knowledge-sharing sessions fo AI use cases)Nice-to-haveActively participate in all phases of the software development life cycle, focusing on making improvements to quality assuranceCoordinate integration, end-to-end, and regression testing to validate production readinessCoordinate the implementation and maintain automated test systems and scriptsConduct both manual and automated testing, ensuring comprehensive coverageCollaborate with software engineers to enhance functional and non-functional testing protocols.Mentor & guide other SDETS in best practices, thought leadership, & career developmentProgram execution in Fintech industry / heavily regulated environmentsEngagement responsibilities 50%Client Relationship Management: Act as the main point of contact for 2-3+ Clients, building strong relationships and ensuring their satisfaction.Demand Generation: Identify, articulate, and build new project opportunities, enabling Parser’s growth through our service offerings, in partnership with the Portfolio VP.Contract Management: Draft, review, and negotiate contracts with clients. Also, monitor performance and conduct regular reviews to identify areas for improvement.Financial Management: Plan and report financial progress. Potentially resolve any financial and billing issues.Contract & Project Delivery: Oversee the end-to-end project management process, from initiation to deployment, for multiple simultaneous initiatives.Team Management: Work closely with project teams, including engineers, designers, and stakeholders, to ensure seamless collaboration and knowledge sharing.Risk Mitigation: Identify and address project risks and issues in real-time, ensuring on-time and successful project delivery.What You'll Bring:10+ years of experience managing technology programs or projects, preferably in a fast-paced consulting IT/software environment.Experience in Agile methodologies or similar frameworks (a.k.a. scrum master, PM, PO, etc) is a plus.Bachelor's degree in a related field such as Software Engineering.Proficiency in English at an advanced level, both written and verbal. Mandatory.Strong problem-solving and analytical skills.Ability to work autonomously and take ownership of projects.Excellent communication and client-facing presentation skillsHighly organized with excellent time management skills.Advanced problem-solving skills, involving both qualitative and quantitative.Comfort in navigating ambiguous situations and finding creative solutions.What We OfferCompetitive salary and comprehensive benefits packageOpportunity to work with cutting-edge technology in the healthcare spaceCollaborative and innovative work environmentProfessional development and growth opportunitiesCentral NYC office location