Sales and Administrative Support

Duties: - Responsible for providing sales administrative, customer service, and overall Branch support. -Answer inbound calls and direct calls to appropriate person. -Greets/receives front office guests, answer inquiries. -Responsible for outbound/inbound mail and faxes. -Scans documents for users as needed. -Data entry of sales orders, various reports and purchase orders as needed. -Run GAP reports quarterly -Distribute pick tickets & orders. -Work with Sales team regarding any discrepancies or orders on hold. -Manage and oversee consignment accounts. -Process and follow-up on all branch freight claims. -Collaborate with other departments and depots to address discrepancies/problems, etc. -Track progress on lamination and cut requests for warehouse. -Maintain daily Inventory cycle counts. -Research/problem-solve customer accounts/invoices. -Completes RMA’s for branch -Coordinate with Online and Branch Sales teams -Ensure QC team reviews parts before being put to stock -Assist AR/AP departments as needed. -Log and refer items to AR/AP to issue necessary credit memos. -Coordinate with purchasing department for branch supplies and IT assistance as needed. -Partners with Branch Manager to collect rent and electricity from tenants. -Assist Branch Manager with planning company events and booking company events. -Assist branch manager with booking work trips, schedules, flights, hotel stay, etc. -Oversees Branch manager accounts when manager is out on vacation or work trips. -Other responsibilities as assigned. Qualifications -Three to five years administrative support experience, preferably in a manufacturing environment. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Power Point, etc.) -Proficient with Excel worksheets. - Experience working with Sage X3 software or able to quickly learn ERP system -Associate degree or higher; related experience in lieu of a degree will be considered -Detail oriented. Ability to work independently and manage effectively. -Strong organizational skills with the ability to prioritize tasks effectively - Excellent time management skills and the ability to multitask - Strong communication and customer service skills Job Type: Full-time Pay: $20.00 - $24.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday No weekends People with a criminal record are encouraged to apply Experience: Customer service: 3 years (Preferred) Ability to Commute: Garden Grove, CA 92841 (Required) Ability to Relocate: Garden Grove, CA 92841: Relocate before starting work (Required) Work Location: In person