Director of Product Management at RBC

Lead product management transformation at RBC by driving ServiceNow initiatives. Shape strategies, enhance user experiences, and deliver measurable outcomes with your expertise. RBC is seeking a Director of Product Management with a strategic focus on enhancing ServiceNow deployment. You will guide Product Managers in defining a multi-year vision aligned with enterprise goals, ensuring user-centric product strategies. This role involves overseeing end-to-end portfolio management while cultivating a strong team dynamic and promoting data-driven decision-making. Key Responsibilities Define a comprehensive product vision and strategic roadmap Oversee portfolio management balancing operational and transformational priorities Establish KPIs for adoption, user satisfaction, and business outcomes Embed user-centric principles across product management practices Communicate strategy and ROI transparently with stakeholders Requirements 10+ years in enterprise IT, including 5+ years in product leadership Proven record of delivering measurable business value Strong understanding of technical architectures and platform constraints Experience with enterprise software product development Familiarity with ServiceNow modules is a plus Shape the future of RBC's ServiceNow deployment and lead impactful product management as the Director at RBC. J-18808-Ljbffr