Forward Deployed Engineer

Forward Deployed EngineerMattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project managementall with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defenseenabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.About the RoleWe are looking for Forward Deployed Engineers (FDEs) (located near Baltimore, MD or Herndon, VA) who want to solve real operational problems alongside mission teams. In this role you will work directly with operators, analysts, and engineers to deploy and build systems that are used every day in mission environments. This is not a traditional engineering role. You will operate close to the mission, often inside classified environments, working through ambiguity and building solutions that have immediate operational impact. The problems you will work on here are hard, ambiguous, and consequential.What You'll DoWork directly with defense and intelligence organizations to understand operational problemsDeploy and integrate Mattermost in classified and mission-critical environmentsBuild plugins, integrations, and automations that enable operational workflowsPrototype new capabilities quickly and iterate based on operator feedbackDebug complex systems operating in constrained environmentsHelp shape the evolution of the Mattermost platform based on mission needsYou will move between writing code, deploying infrastructure, and working directly with operators, often within the same week. Travel is typically approximately one week per month onsite with customers.What We're Looking ForStrong engineering ability (Go, Python, TypeScript, or similar)Comfort working across the full stack from infrastructure to applicationsAbility to solve open-ended technical problemsStrong communication skills with both engineers and operatorsWillingness to travel approximately one week per monthNice to HaveExperience working with DoD, IC, or national security organizationsExperience deploying systems in secure or classified environmentsFamiliarity with Kubernetes, distributed systems, and APIsExperience building integrations or operational toolingAI-Forward EngineeringMattermost Federal is aggressively adopting AI-enabled workflows across mission operations. FDEs will be among the first engineers deploying and operationalizing AI capabilities in secure environments, including:AI agents that summarize operational channels and generate SITREPsAI-assisted mission timelines and decision logsKnowledge retrieval across operational historyAI tools that help operators understand fast-moving mission dataWhy This Role ExistsThe best software is built close to the problem. Forward Deployed Engineers at Mattermost Federal work directly with the people using the systems we build. You will see problems firsthand, build solutions quickly, and deploy them into environments where reliability, security, and speed matter.CompensationMattermost takes a market-based approach to pay. Actual compensation may vary based on location, skills, experience, qualifications, and market conditions. Target Salary Range: $130,000 $200,000 USDU.S. Eligibility & ComplianceU.S. citizenship required - Candidates must be located in the United States and eligible to obtain and maintain a U.S. government security clearance. For more information visit Security Clearances United States Department of StateActive TS/SCI clearance preferred; must be eligible to obtain and maintain a U.S. government security clearanceApplicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls.Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspectivewe welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us knowwe're happy to assist.