Specialist, IT Business Partnering (Hybrid) - Dallas, TX

Job TitleSpecialist, IT Business PartneringJob DescriptionThe Specialist, IT Business Partnering is responsible for managing regional IT infrastructure and provide business IT solutions to users. They also provide effective solutions to solve the issues/problems on the system incident and manage the external IT vendors for the infra setup.ResponsibilitiesIT OperationsSupport and maintain all infrastructure services. These may include hardware infrastructure, server maintenance, site network support (connectivity, equipment, wireless, VPN) and devices support (RF handhelds, truck mounts, voice headsets).Resolve all IT service management issues. These may include anti-virus installation and incident management, troubleshooting, warranties and licensing, performance tuning and monitoring and driving root cause analysis.Maintain system documentation, manage IT assets, software licenses, and inventory lists.IT Business PartneringProvide IT specialist advice and help to resolve key customer queries and issues.Provide the best end-user care (EUC) support, to ensure customer satisfaction, drive customer success and promote APLL's growth.ComplianceSupport & comply with Corporate Security & IT governance.QualificationsEXPERIENCE:General ExperienceBasic experience of simple office / operational systemsCandidates must be within 250 miles of an APL Logistics facility or office.The typical starting salary range for this position is: $70,000 - $84,000. The actual salary offer will take into account multiple factors including skills, experience, and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes bonus and benefits.Candidates are eligible for the following benefits:PTO6 days sick time9 paid holidays1 paid "Personal Holiday"Company Bonus Plan401(K) SAVE PlanAnnual Fixed ContributionMedical, Dental, Vision, and Life & Disability coverageVoluntary BenefitsAccident/Critical Illness/Hospital Indemnity BenefitsTuition reimbursement and student loan assistanceEmployee Assistance Program (EAP)Health Savings Account (HSA) with employer funding and wellness incentivesFlexible Spending Account (FSA)Employee Referral ProgramAbout UsMAKING THE IMPOSSIBLE, POSSIBLE APL Logistics provides innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets. These solutions include Order Management, Distribution & Fulfillment, Customs Brokerage and Transportation products delivered across six regions. We also pioneered the use of visual data analysis and offer a robust Data Management and Analytics product suite to help you understand and solve complex problems that span systems and processes. Our brand was built alongside a culture of deep customer focus and attention, and we are known for providing flexible solutions to complex problems. AT THE HEART OF OUR OFFERING IS A GLOBAL, CROSS-FUNCTIONAL ABILITY TO MANAGE CUSTOMER ORDERS FROM ORIGIN ALL THE WAY TO FINAL DESTINATION VIA A NETWORK OF GLOBAL PROFESSIONALS.EEO Statement for US-The company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants for employment. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age (40 and over), medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.Job InfoJob Identification 4314Job Category Information TechnologyLocations 14350 North 87th Street, Suite 350, Scottsdale, AZ, 85260, US (Hybrid)