Operations Manager
Job DescriptionGras Lawn is seeking a Full-Time Operations/Production Manager in Tampa and Orlando, FL.The Operations Manager is responsible for ensuring the efficient and effective execution of all field operations. This role oversees crew performance, productivity, safety, and service quality while ensuring operational standards are consistently met.Core ResponsibilitiesSupervise and support Crew Leaders to ensure effective team management and performanceMonitor and improve labor efficiency across all field operationsMaintain and enforce company service quality standardsImplement and enforce all safety policies and protocolsCoordinate closely with Account Managers to ensure successful service deliveryPromote and sustain a strong culture of safety across all crewsCandidate QualitiesDemonstrates strong operational leadershipHighly organized with disciplined executionEffective problem solver with sound judgmentTrusted and respected by field crewsSafety Leadership ResponsibilityThe Operations Manager is directly responsible for establishing, enforcing, and maintaining a strong culture of safety within field operations. This includes conducting safety training, ensuring adherence to safety policies, preventing incidents, and holding teams accountable for operating safely at all times.Core Values ExpectationsLead with integrityTreat all team members with respectCollaborate effectively across departmentsRemain adaptable in a dynamic operational environmentPrioritize safety in every decision and actionPerformance MetricsLabor efficiency ratioService quality scoresReduction in safety incidentsCrew productivity levelsSafety compliance performance