Medical Receptionist

Company DescriptionHere at Lubbock IPA Management, we are changing the pain journey by treating every patient with an individualized care plan that is just as unique as they are. By reimagining what is needed, and implementing specialized groundbreaking technology, we deliver proven maximum effective results, with minimally invasive pain management procedures.At Lubbock IPA, we are committed to providing jobs that deliver opportunity and growth in a progressive, exciting, and fast-paced work environment. We are committed to serving in fairness, dignity, and respect, and to providing an environment which affords opportunity and success. If you are looking for your next career opportunity, we have one waiting for you in Lubbock, TX!Duties And ResponsibilitiesWelcomes and greets patients/clients/visitors in a manner that is helpful.Properly checking in all patients following the clinic procedures and HIPAA requirements.Verifies insurance and informs patients of any existing balances noted in the EMR systems a week prior to the patient's scheduled appointment.Obtains payment for in office visits and properly documents all financial transactions to adhere to clinic standards.Sets up via approved patient payment arrangements; tracks and monitors all patient payment arrangement to ensure accuracy and full payment.Performs day-to-day administrative functions and general office duties including but not limited to copying, filing, faxing, and data entry.Adheres to all clinic policies on safety and security; keeps computer system passwords strictly confidential.Adheres to privacy protocols in accordance to clinic policies and procedures and HIPAA requirements.Exercises problem-solving and conflict resolution skills when handling patient complaints; refers patient complaints to appropriate designated personnel.Maintains patient waiting areas, office files, and front-desk areas in a manner that is organized.Receives all incoming mail and packages and distributes to the appropriate personnel.Attends scheduled department staff and clinical meetings as instructed.Performs additional related duties as needed.You will love it here if you:Understand the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA and clinicMust have the ability to exercise a high degree of diplomacy; excellent customer service and interpersonal communicationBasic mathIntermediate computer knowledge andIntermediate to advance phone skills; able to effectively relate via the telephone and in- person to better serve the needs of the clinic, patients, clients, andPrior administrative or clerical experience in a clinical or community basedHigh School Diploma; additional qualifications will be a plusMust have insurance knowledgeWorking conditionsOperates computers, scanners, telephones, and additional office equipment.Work a full 10-hour shift in an office medical setting beginning at 6:30AMMust wear appropriate dress code attire in accordance to company policy and procedures.Able to sit and stand for long periods of time.Minimal lifting required with maximum of 50 lbs.Benefits3 Medical plans to choose from2 Dental plans to choose fromA Vision PlanThe company provides life and accidental death & dismemberment (AD&D) insurance.Options to increase Life and AD&D insurance for yourself and your familyShort-Term DisabilityLong-Term DisabilityTelemedicine, Behavioral Health and medical bill auditing and redirection of medical care via AdvocacyScheduleMonday - Thursday 6:30 AM - 5:00 PMPhysical Therapist AssistantJoin our team as a PRN Physical Therapist Assistant!Location: Surprise AZ Area16350 Pat Tillman Blvd, Ste 102Surprise, AZ 85387At ApexNetwork Physical Therapy, patients come first; it's what we all believe. It's the driving force behind our passion and what has helped us become one of Entrepreneur magazine's top franchise picks.Come Heal With UsThis is more than a clinical job; this is a career.Team Apex provides over 20 years of expertise to teach our team how to thrive in a competitive environment.Therapist Owned & OperatedYour voice is heard by therapist owners and therapist executive-level administrative staff.Growth & StabilityThis growing privately held company grew from 3 clinics in 1999 to over 95 and counting, in 13 states across the U.S. Offering multiple pathways to career development including clinical expertise and professional growth.Proven Path to OwnershipSeveral of our Franchise Owners and executive-level administrative staff started as staff therapists or Clinic Manager Physical therapists, just like you.Upscale, High-Quality Physical Therapy ServicesOur beautiful and welcoming facilities provide a warm environment for our team and our patients. The patient-centered focus of Apex sets us apart and makes our clinics feel like home.WHAT IT TAKES:Passion and dedication to patient educationDriven to provide successful patient outcomes in a high-energy environmentCommitment to personal development and growth with ApexAspire to develop or strengthen leadership qualitiesStrong ability to enhance a positive and supportive rehab environmentEducation:Graduate (e.g., Associate) from an accredited program which meets the licensure requirements in the state of practice is required.All Physical Therapist Assistants must be licensed, or license eligible in the state they are applying.