SaaS Platform Engineer
Overview:
As a SaaS platform engineer at CapTech, you act as the technical owner of our enterprise app ecosystem, driving automation, security, and scalable user experiences. You partner with ITOperations, InfoSec, and business teams to design scalable solutions and shape tooling, architecture, and operational standards. You will pilot AI-enabled tools and streamline provisioning, access management, and audits through automation. This role offers visibility into critical platforms and a chance to influence how modern enterprises work across the organization. You will operate in a fast-paced, collaborative environment where your work directly supports CapTech's technology-driven client impact. Compensation / Benefitsgenerous PTOhealth coveragedisability insurancepaid family leave Learning & Development programs 401(k) Matching
Responsibilities:
- Technical owner for a portfolio of SaaS and select on-prem platforms
- Evaluate, pilot, and implement AI-enabled tools
- Design and continually improve configurations, integrations, and access models
- Lead automation initiatives (AI Agents, PowerShell, APIs, workflows)
- Serve as SME for Microsoft ecosystem (M365, Entra ID, Power Platform, Intune, Copilot)
- Design and manage SSO integrations using SAML and OIDCPartner with Security and IT Leadership on least-privilege and governance
- Influence ITIL-aligned change management and balance agility and stability
- Analyze platform trends, risks, and usage to inform roadmaps
Key requirements:
- Experience supporting and administering complex cloud-based SaaS environments
- Trusted technical advisor and escalation point
- Experience with Microsoft 365 (Entra ID, Power Platform, Intune, Copilot)
- Azure, AWS, and Google Cloud Platform
- Diverse SaaS platform configurations
- Strong PowerShell scripting
- Comfort with macOS and Windows CLIUnderstanding of identity, authentication, and authorization models
- Ability to gather requirements and translate into technical solutions
- Customer-focused with systems-minded thinking
- Autonomy and accountability
- Curiosity about AI and automation with pragmatic application
- SaaS and cloud platform administration
- PowerShell scripting
- Identity and access management (Entra ID, SSO, SAML, OIDC)