Commercial Lines Account Production Manager

Position Summary: The Account Production Manager position was established to aid in growing and maintaining a Managing Director’s book of business.Supervisory Responsibilities: NoneEssential Tasks:Responsibilities related to Existing Accounts:Help gather exposure updates and applications for renewals.Track and ensure service timeline items are completed.Manage daily task tracker of ongoing follow up items.Verify renewals are booked and items issued (COI, auto ID cards, etc).Track claims submitted to the claims department and aid with quality control.Aid in marketing strategy for renewals. Help evaluate incumbent and alternative markets.Track account details: coverage in place, coverage opportunities, and cross-sell data.Track client retention initiatives: events (Colonial, hunting, lunch, etc), birthday email, gifts, etc.Responsibilities related to New Business:Help coordinate new business marketing efforts (documents to marketer, underwriting conversations, coverage review, etc).Aid in efforts to drive new business (Private Equity, Franchise, Habitational, Public Sector, Real Estate, Program development, etc).Ensure marketing timeline is established and submitted to Day 2 team.Center of Influence development – help further relationships with targeted COI’sCore Competencies:Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely mannerAttention to Detail: A strong focus on completing tasks and projects accurately and thoroughlyCommunication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiencesTimely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectivelyTeam Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goalsClient Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfactionDependability: Acknowledgment of the importance of being present and punctual.Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcomeOrganizational Skills: Capability to prioritize tasks and manage multiple projects simultaneouslyAdaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environmentExperience and Education:Minimum of 7 years of experience in insurance sales or servicing role. Licensing and Credentials:Active General Lines or Property & Casualty License requiredSystems:Proficient with Microsoft Excel, Word, PowerPoint, and OutlookApplied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptableLocation: This is an in office role in Austin, TXHybrid schedule allowed (3 days in office, 2 days from home) - Must live a commutable distance from office location*Physical Requirements:Ability to lift 25 poundsRepeated use of sight to read documents and computer screensRepeated use of hearing and speech to communicate on telephone and in personRepetitive hand movements, such as keyboarding, writing, 10-keyWalking, bending, sitting, reaching and stretching in all directionsBenefits & Compensation: Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. Employee Wellness Program Company paid holidays, plus PTO Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.Applications will be accepted until the position is filled