Assistant Unit Office Manager

Unit Office Assistant Reporting to the Unit Office Manager, this position is primarily responsible for assisting in the daily activities of the Unit Office department and ensures that the department runs smoothly in the absence of the Unit Office Manager. Essential functions include: Assisting in the supervision of the Unit Office department, to include all Unit Office Clerks and Floaters. Being available to work on weekends. Managing the department efficiently and handling all responsibilities and decision making in the absence of the Unit Office Manager. Ensuring that all shifts are covered daily at the units, with the Floaters filling in on open shifts or sick calls as first priority. Will also fill in on open shifts as needed. Handling the Unit Office Clerk and Floater positions well and assuming all the responsibilities. Providing training and development for all Unit Office Clerks and Floaters. Ensuring that the individuals are capable of handling the position and responsibilities within the position. Will discuss any problems or areas of concern with the Unit Office Manager. Having good knowledge of how systems work within the department and for the Company, knowing how it affects all the different departments. Making decisions to the fullest extent of his/her jurisdiction, applying good problem solving techniques and striving to make the best decisions for all concerned. Knowing, reviewing and keeping abreast of all current and new Company policies and procedures; communicating applicable changes and information to appropriate individuals. Enforcing policies and procedures that must be followed. Making recommendations for changes as necessary. Responding to calls or questions concerning procedures, policies and problems regarding work done by the unit office clerks and management. Assisting in acquiring the necessary information. Working with staff needing additional training to ensure efficiency or to follow up on weak or problem areas. Assisting in reconciling and balancing any sales reconciliation paperwork discrepancies, including follow up and investigation. Making recommendations in policies and procedures in the area of responsibility, regarding the best interest of the Company and its people. Maintaining and regularly reviewing all cash related items at the stores, including storage and inventory. Making adjustments as needed based on business needs and trends. Continuously looking for ways of improvement. Recommending ways to change the work and systems to ensure high efficiency level and improvement, maintaining Company standards. Other functions include: Visiting the stores regularly to follow up with staff and/or conduct audits on the work to check for accuracy and efficiency. Coordinating projects or assignments as assigned. Planning and implementing programs and projects and achieving desired results through individuals in the assigned departments. Performing various other duties as assigned. Qualifications: Scheduling: Available to work any day of the week. If working at the stores, necessary to work as early as 6:00 am. Physical Ability: Able to lift 10 to 20 pounds. Job includes walking and standing. Planning/organizational skills. Good decision making skills. Mental Ability: Numerically inclined. Analytical capabilities. Problem solving ability. Pre-Employment Requirements: None. Environmental Conditions: Working in restaurant/fast food environment and in a small office. Education: None. Experience: None. Desired skills: 10-key by touch. Typing skills required, 35 to 40 words per minute. Ability to supervise staff. Desired attributes: Accurate with cash handling. Ability to plan/organize. Ability to handle people situations. Accurate with numbers. Ability to handle confidential information.