Jr Concierge - Part Time

Summary:The Jr Concierge provides on-site support for all base duties as needed. The Jr Concierge show attention to detail when regarding the aesthetic and stocking needs of the respective base and are well-trained in flight greeting and interactions with clients.Duties & Responsibilities:Responsible for purchasing stock in accordance with Jet Linx Service Standards submitting accurate and timely expense reports. Proactively communicate, document, and resolve complaints, escalating to management as necessary. Operate client vehicles cautiously around property including around aircraft/ground equipment as needed. Wash vehicles when appropriate. Ensure work area, lobby, meeting areas, entryways and restrooms are clean, organized and inviting in accordance with Jet Linx Service Standards. Regular and predictable on-site attendance required. Demonstrate Jet Linx’s core values and “Supply the High” in all interactions. Perform other duties as assigned. Knowledge, Skills & Abilities:Ability to understand and tailor all actions in accordance with defined Jet Linx service standardsEstablish and maintain effective relationships with clientsUtilize client information for problem resolution and improvements in serviceAbility to work flexible, non-standard hours including nights, weekends, and holidaysAbility to work both independently and as part of a team Excellent verbal and written communication and interpersonal skills to effectively interact with all levels of the company and its customers Proficient with Microsoft Office SuiteAbility to work in a fast-paced environment, with strong attention to detail and organizational skillsAbility to multi-task and complete work within assigned timelines under minimal supervision. Self-motivated and willingness to take initiative to research and resolve problemsAbility to be flexible and work in an environment with frequent changes to procedures, directions, and expectationsAbility to handle and maintain confidentiality of sensitive informationOperate office equipment as neededEducation and Work Experience:High school diploma or equivalent required 1 year of professional customer service experience in an environment with elevated service standards preferredAviation industry experience or interest preferredPhysical Requirements:Majority of work is completed in a normal office work environmentAble to complete physical activities such as standing, sitting, walking, talking, and hearing to perform daily work functionsMust be able to move up to 25 pounds on an infrequent basisDocumentation Requirements:Ability to obtain a U.S. driver's licenseProof of eligibility to work in the USCompensation:Jet Linx offers a competitive compensation and benefits package to team members. Starting hourly wages for this position ranges from $20 to $30 /hour. Actual hourly rates are provided is dependent upon geographic location, aircraft size (crew positions), relevant education, training and experience of the candidate.