Research Librarian

C5iC5i is a pure-play AI & Analytics provider that combines the power of human perspective with AI technology to deliver trustworthy intelligence. The company drives value through a comprehensive solution set, integrating multifunctional teams that have technical and business domain expertise with a robust suite of products, solutions, and accelerators tailored for various horizontal and industry-specific use cases. At the core, C5i’s focus is to deliver business impact at speed and scale by driving adoption of AI-assisted decision-making.C5i caters to some of the world’s largest enterprises, including many Fortune 500 companies. The company’s clients span Technology, Media, and Telecom (TMT), Pharma & Lifesciences, CPG, Retail, Banking, and other sectors. C5i has been recognized by leading industry analysts like Gartner and Forrester for its Analytics and AI capabilities and proprietary AI-based platforms.Job Summary: C5i is looking for a Research Librarian who can provide high -level library technical and research services to internal clients across the client organization.Job Responsibilities:Conducts literature reviews, market scans, and legal research; compiles, organizes, synthesizes, evaluates, analyzes, and interprets research results.Monitors and responds to "Ask a Librarian" email information requests and provides in-person reference service in the physical library.Supports the operations and administration of the organization’s internal Knowledge Management system and other research databases.Troubleshoots and resolves complex connectivity issues: user support, authentication, database and e-journal changes, subscription platform changes, network, and IP issues,Assists in building, authoring, and designing library web pages.Supports the development of new library programming, products and services.Manages and serves as a point of contact for assigned databases and subscription and contract renewalsAssists in giving library overview and instruction sessions, creating user guides, videos, and tutorials as needed.Supports the maintenance of current library chatbot and the implementation of new versionCreates, develops, and maintains library resource guides (using LibGuides)Participates in special projects and other duties as assignedRequired Qualifications:Master’s degree in library science (ALA accredited)3+ years of experienceExpertise in legal research a plusExpertise in searching the Web and commercial database services such as Lexis-Nexis, Westlaw, EBSCOhost, and FactivaExpertise in using SharePoint (Modern – for web authoring), Knowledge Management systems, Integrated Library Systems (ILS), Chatbot, graphic design tools (CANVA), and MS Suite of toolsKnowledge of emerging technologies including Gen AIAbility to synthesize and provide actionable information on research findings.Ability to work independently, within a collaborative structure, and in a high-production environmentAbility to prioritize, adapt to new procedures, and work well under short deadlinesExcellent analytical, project management and organizational skills and attention to detailsStrong interpersonal and communication skillsC5i is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, age, marital status, disability, gender identity, etc. If you have a disability or special need that requires accommodation, please keep us informed about the same at the hiring stages for us to factor necessary accommodations.