Program Coordinator

As the Program Coordinator, you will be responsible for assisting with the day-to-day program needs of the Vital Records – Data Quality team. The purpose of this position requires the candidate to be focused on data-driven policy to determine appropriate evidence-based activities directly related to birth, death, and fetal death. This position requires professionalism, confidentiality, and tact when dealing with our internal and external stakeholders. Essential Duties/Responsibilities: Schedule, prepare, and disseminate all program-related training materials and resources to our Birthing Facilities. Assist with training and outreach to support the State’s Infant Mortality Initiative Outreach to our birthing facilities to resolve outstanding records or data quality issues. Analyze data, error reports, and other validity-related issues. Research and compile information on specific aspects of the program such as procedures, needs and policies Ensures that queries, data analysis, and other daily functions are performed Answer basic customer questions about data quality policies and procedures. Receives correspondence, determines appropriate action, and composes replies Establish, organize, and maintain current and historical files related to the program. Collect information to help in the preparation of program reports · The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee and may change or be reassigned at any time. Skill Required / Desired Amount of Experience Strong Microsoft Excel Experience, including preparing spreadsheets, reports, Pivot tables. Required 3 Years Prior experience working with statistics/data including formulating reports utilizing the data. Required 3 Years Prior experience keeping meeting minutes/notes. Required 1 Years Prior customer service experience Required 5 Years Strong data entry experience Required 5 Years Experience with Microsoft Office. Outlook, Word, Excel, Teams Required 3 Years Ability to communicate effective and professional, both verbally and in writing, to multi-professional agencies. Required 3 Years Associates Degree Desired Ability to think critically and problem solve Required Ability to assess issues and take action to solve without direction Required Job Type: Contract Pay: $21.00 - $22.00 per hour Schedule: 8 hour shift License/Certification: Driver's License (Preferred) Ability to Commute: Indianapolis, IN 46204 (Required) Ability to Relocate: Indianapolis, IN 46204: Relocate before starting work (Required) Work Location: In person