Remote Quality Analytics Analyst

TEKsystems is seeking a Quality Optimization Analyst based in Chicago, IL. This contract role involves transforming quality and operational data into actionable insights to enhance customer experience across multiple channels. Responsibilities include reporting on quality and contact center performance, analyzing data trends, and supporting leadership in data needs. Ideal candidates should have intermediate-level experience and strong analytical skills. Pay is $22.00/hr with benefits including medical and 401(k). This position is fully remote. J-18808-Ljbffr