Payment Processing
Essential Responsibilities:
All job responsibilities listed below are essential to the satisfactory of this position by any/all incumbents, with reasonable accommodation, if necessary.
Provide excellent customer service while meeting company goals.
Manage a daily call queue
Takes payments and sets up future payments for new loans.
Assists management with reviewing and requesting due date/ deferments as needed.
Some skip tracing on accounts
Identifies and recommends accounts for repossession
Performs other essential functions as assigned.
Minimum Qualifications:
Strong negotiation skills with proven ability to effectively handle difficult customers
Ability to work in a fast pace environment
Able to adapt to change
Basic computer skills with the ability to type 30 wpm